Patient Care Coordinator (Part-Time)

As a Patient Care Coordinator, you play a vital role in creating an exceptional patient experience from the moment someone contacts our office through the completion of their treatment plan.
Verify patient insurance eligibility, benefits, deductibles, copayments, coinsurance, and coverage limitations prior to treatment.
Obtain and track prior authorizations, referrals, and precertification’s to ensure timely patient care.
Communicate with insurance companies regarding authorization status, medical necessity requirements, and benefit questions.
Notify patients of insurance benefits, estimated financial responsibility, and any authorization requirements.
Monitor authorization expiration dates and approved visit counts to prevent interruptions in patient care.
Work closely with therapists and billing staff to ensure accurate documentation supports authorization and reimbursement requirements
Maintain thorough documentation of insurance communications and authorization activity within the electronic medical record.
One year of medical front office experience is preferred
Proficiency with Microsoft Office, including Word, Excel, and Outlook
Outstanding verbal and written communication skills
Excellent organizational and time management abilities
Dependable, self-motivated, and adaptable to changing priorities
Positive attitude with a strong commitment to teamwork and patient-centered care

Employment type
Part-time

Work arrangement
No