HAM - HOA/COA Portfolio Manager

HOATalent is hiring on behalf of Hales Property Management
Role: Community Association Manager
Salary: $70,000 - $80,000/year, plus bonuses ($6,000-$12,000 estimated bonus and commission)
Location: Chicago, IL (in-person for 6 months; hybrid schedule after training period)
About the Role
As a Community Association Manager (CAM), you'll be the go-to partner for a portfolio of condominium and homeowner associations — the person Boards and homeowners trust to keep things running smoothly. You'll manage day-to-day operations, guide Boards through decisions, oversee vendors and projects, and help associations stay financially healthy. If you like variety, relationship-building, and seeing tangible results from your work, this role offers all three.
What You'll Do
HOA & Condo Portfolio Management
Serve as the primary point of contact for HOA Boards and homeowners across your portfolio
Attend Board meetings and help guide sound decision-making
Prepare clear management reports and communications
Ensure associations operate in line with their governing documents and rules
Property Operations & Maintenance
Coordinate maintenance, repairs, and vendor services across properties
Conduct regular inspections and quality control reviews
Manage capital improvement and construction projects from bid to completion
Solicit vendor bids, evaluate proposals, and oversee contractor performance
Step in on emergency or after-hours property issues as needed
Financial & Administrative Oversight
Assist with annual budgets and long-term reserve planning
Review financial statements, invoices, and operating expenses
Monitor vendor contracts and association expenditures
Support associations' long-term financial health
Relationships & Leadership
Build genuine, trusted relationships with residents, Boards, vendors, and internal teams
Resolve homeowner concerns with professionalism and care
Keep association records accurate and well-organized
Bring ideas to the table that make operations run better
Requirements
Required Experience
3+ years of property management, HOA management, condominium management, or residential portfolio management experience
Experience working directly with homeowners, residents, or HOA Boards
Experience managing vendors, maintenance projects, and property operations
Strong organizational skills with the ability to manage multiple priorities
Preferred Qualifications
Illinois CAM License or CMCA certification
Experience managing condominium or HOA portfolios
Construction, maintenance, or capital project management experience
Financial reporting, budgeting, and contract management experience
Familiarity with HOA governing documents and Board meeting processes
Skills & Competencies
Excellent communication and customer service skills
Strong problem-solving and conflict resolution abilities
Ability to work independently in a fast-paced environment
Strong attention to detail and time management
Proficiency with Microsoft Office (Outlook, Excel, Word)
Experience with property management software is a plus
Benefits
Schedule:
First 6 months (training period): In-office 5 days per week
After 6 months: Eligible for up to 4 work-from-home days per week
Why You'll Love Working Here
Competitive pay ($70K–$80K) plus performance bonuses
Industry-leading healthcare: medical, dental, life insurance, and HSA
Retirement savings plan
Generous PTO
Flexible, hybrid schedule after training
Corporate-sponsored wellness program
Quarterly company outings and events

Work arrangement
No