Technical Product Manager - Escalator Systems

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.
Our operations in over 60 countries around the world have helped us achieve our position as an innovation and sustainability leader with repeated recognition by Forbes, Corporate Knights for clean capitalism and others.
Location: Coal Valley, IL (Hybrid)
Are you passionate about complex engineered products and driving continuous product improvement?
KONE is seeking a Technical Product Manager to support and manage our North American escalator product portfolio. This role combines engineering knowledge, product ownership, and cross-functional leadership to drive product performance, product changes, issue resolution, and continuous improvement initiatives throughout the product lifecycle.
As a key liaison between engineering, manufacturing, installation, quality, sourcing, and global product teams, you will help prioritize product enhancements, coordinate technical solutions, and ensure escalator products continue to meet customer, business, and regulatory requirements.
Why this Opportunity?
This position offers a unique opportunity to influence products used in airports, transit systems, commercial buildings, healthcare facilities, and other critical infrastructure projects across North America.
What You'll Do
Own and support the lifecycle management of assigned escalator product lines.
Evaluate, prioritize, and coordinate product improvement opportunities and engineering changes.
Lead cross-functional initiatives involving engineering, manufacturing, installation, sourcing, quality, and field operations.
Analyze technical issues, identify root causes, and help drive corrective actions and long-term solutions.
Support product development, validation, testing, and implementation activities.
Monitor product performance metrics and customer feedback to identify improvement opportunities.
Collaborate with global product and engineering teams to align regional product needs with long-term product strategy.
Assist with technical documentation, product requirements, compliance activities, and product communications.
Serve as a technical resource for internal stakeholders across multiple functions.
Balance multiple competing priorities and projects while driving measurable business results.
What We're Looking For
Required Qualifications
Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Systems Engineering, or related technical discipline.
5+ years of experience in product management, product engineering, systems engineering, manufacturing engineering, or related technical roles.
Experience supporting engineered products throughout the product lifecycle.
Strong problem-solving and analytical skills.
Experience working cross-functionally with engineering, manufacturing, quality, and operations teams.
Ability to influence stakeholders and drive decisions in a matrix organization.
Excellent communication and project coordination skills.
Preferred Qualifications
Experience as a Product Manager, Technical Product Manager, Product Engineer, Systems Engineer, Engineering Project Manager, or Product Owner.
Experience within industrial equipment, capital equipment, building systems, industrial automation, material handling, transportation, HVAC, heavy equipment, manufacturing, or related industries.
Familiarity with engineering change processes, product development methodologies, or lifecycle management practices.
Experience working with CAD tools, technical drawings, specifications, and engineering documentation.
Experience supporting highly configurable or complex technical products.
About KONE
At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.
We hire individuals who value culture because we believe culture drives innovation:
We value your authentic self.
Collaborative, creative, and supportive work environment.
Passionate about safety, quality, and innovation
We care about the communities where we live and work.
Just some of our many benefits include:
Competitive salary
Flexible work schedule
Opportunities to learn and grow
401K Employer Match
401k Employer Non-elective Contribution
Well-being Program
Medical, Prescription, Dental and Vision Insurance
Digital Health Solutions & Telehealth
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Employee Family Assistance Program (EFAP)
Family & Medical Leave
Parental Leave
Leave to Care for a Domestic Partner
Paid Time Off & Holidays
Company Paid Life and AD&D Insurance
Supplemental Life and AD&D Insurance
Company Paid Short-term and Long-term Disability
Buy-Up Long-term Disability
Critical Illness Insurance
Hospital Indemnity & Accident Insurance
Identity Theft Protection
Legal Insurance
KONE Credit Union
Tuition Reimbursement
Commuter Benefits
Annual Base Pay Range:
The hiring range for this role is $99,000 – $131,145. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
Variable Compensation
KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals.
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
*Beware of Recruitment Scams!*
KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Read more on www.kone.com/en/careers/
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html