Consulting Services Representative

Consulting Services Representative
Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Consulting Services Representative for our Somerville, MA team.
Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.
This role owns the full client services and billing lifecycle for consulting engagements including invoicing, work orders, contract onboarding, scheduling, and purchase order management. This individual will also hold financial review responsibility, with monitoring project profitability, resolving service requests, and supporting month-end and monthly financial review processes. It is a great fit for someone who wants to combine hands-on client services work with a growing understanding of project financial health.
Essential Responsibilities:
Billing, Invoicing & Contract Administration
Manage project invoicing and respond to invoicing inquiries.
Create and schedule work orders and respond to work-order questions and daily changes.
Lead contract onboarding and project set-up for new engagements.
Manage project closure procedures including closing out completed projects and associated contracts, resolving outstanding service requests, and ensuring no missed billing or cost recovery.
Maintain the monthly invoicing tracker and weekly ongoing project report.
Take on greater involvement in client experience for large annuity or consulting-only accounts, evaluated on a case-by-case basis.
Scheduling & Systems Support
Schedule all work orders for EHS consultants.
Troubleshoot Oracle issues and provide technical assistance to department leaders and consultants (work orders, timecards, general support).
Pull ad hoc Oracle reports as requested.
Purchase Order & Budget Management
Track and manage client POs, updating account managers and department leaders on project budgeting and PO limits.
Update POs at the contract level and maintain the PO tracker.
Request, receive, and manage vendor POs for the Consulting department.
Project Management
Manage the internal EHS consulting initiatives.
Support other internal EHS consulting and OSS initiatives, including training, quality, and profitability.
Support other scheduling and resourcing initiatives within the group.
Required Qualifications:
Bachelor's degree in business management, analytics, etiquette, environmental sciences, or engineering.
1–3 years of experience in billing, client services, or project accounting, ideally in a professional/consulting services environment.
Comfort reading and interpreting project financials (gross profit, cost recovery, utilization).
Strong organizational skills and follow-through on billing, PO, and scheduling deadlines.
Clear communication skills for working with account managers, department leaders, and clients.
Must be eligible to work in the United States without future sponsorship.
Must have a reliable form of transportation.
#LI-Onsite
Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!