Product Analyst Senior

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
Position Overview:
As a Senior Multifamily Digital Product Analyst supporting the Design System team, you will help advance a scalable, governed, and reusable experience foundation for Freddie Mac Multifamily. This role partners closely with design, product, engineering, and business leaders to translate enterprise needs into component strategy, adoption roadmaps, product requirements, and measurable delivery outcomes. You will bring senior-level product judgment, systems thinking, and delivery discipline to help the Design System team improve consistency, accelerate delivery, reduce rework, and support high-quality digital experiences across the Multifamily ecosystem.
Our Impact:
Freddie Mac Multifamily offers a dynamic, diverse, and inclusive work environment where senior product analysts contribute to strategic transformation initiatives with visibility across product, design, technology, and senior leadership. The Design System team enables teams to build more consistent, accessible, efficient, and scalable digital products by creating shared standards, reusable patterns, and implementation-ready guidance.
Our team is responsible for:
Defining and maintaining a strategic roadmap for reusable design system components, patterns, and product guidance aligned to Multifamily priorities
Partnering with designers, engineers, product owners, and accessibility partners to translate experience standards into clear requirements, acceptance criteria, and implementation-ready documentation
Driving adoption of shared components and patterns across product teams to improve consistency, reduce duplicate design and development work, and accelerate delivery
Establishing governance routines that support intake, prioritization, release planning, contribution models, design reviews, and decision-making for the Design System team
Connecting design system investments to measurable business outcomes such as delivery efficiency, quality improvements, risk reduction, accessibility alignment, and increased reuse
Collaborating with senior stakeholders to identify cross-product needs, resolve dependencies, and guide teams toward scalable enterprise experience solutions
Your Impact:
In this senior role, you will be a key partner to the Design System team and the broader Multifamily Digital Transformation organization. Responsibilities include:
Serve as a senior product partner for the Design System team, helping translate design system strategy into prioritized work, delivery plans, and clear execution milestones
Lead intake, analysis, and prioritization of design system requests across product teams, balancing stakeholder needs, platform constraints, reuse potential, and business impact
Develop clear user stories, requirements, acceptance criteria, release notes, adoption guidance, and decision records for design system capabilities
Partner with UX, engineering, accessibility, and product leadership to support component maturity, pattern consistency, contribution workflows, and implementation quality
Identify cross-team dependencies, risks, duplicative work, and scaling opportunities; recommend practical solutions that improve delivery efficiency and team alignment
Create visibility into design system progress, adoption, backlog health, and value realization through concise reporting and stakeholder communication
Facilitate working sessions, design system reviews, planning conversations, SME discussions, and release readiness activities with confidence and senior-level judgment
Mentor and guide less experienced analysts by modeling strong product thinking, structured problem solving, stakeholder management, and modern delivery practices
Qualifications:
College degree or equivalent work experience required; advanced product, business analysis, UX, or technology experience preferred
Minimum of 5-7 years of related experience in product analysis, business analysis, digital product delivery, UX operations, design systems, or enterprise platform enablement
Strong product judgment with the ability to connect user needs, business objectives, technical constraints, and reusable platform capabilities
Experience writing high-quality user stories, acceptance criteria, requirements, process documentation, release guidance, and stakeholder communications
Demonstrated ability to influence our partners through the facilitation of cross-functional decision making, managing competing priorities, and bringing structure to ambiguous problems
Working knowledge of UX practices, accessibility considerations, reusable component libraries, design tokens, Figma, Jira, Confluence, and modern agile delivery practices
Ability to develop and communicate metrics that demonstrate adoption, reuse, cycle-time improvements, quality gains, or other design system value indicators
Excellent communication skills with the ability to present complex ideas clearly to technical, design, product, business, and senior leadership audiences
Experience in the primary or secondary mortgage market, Multifamily business processes, or enterprise digital transformation highly desirable
Keys to Success in this Role:
Strategic systems thinker who can connect component-level work to product outcomes and business value
Trusted cross-functional partner who builds alignment across design, engineering, product, accessibility, and business teams
Strong operator who brings clarity, prioritization, and momentum to complex and ambiguous work
Excellent communicator who can tailor messages for practitioners, product teams, and senior leaders
Curiosity, initiative, and ownership mindset with a strong commitment to reusable, accessible, and scalable digital experiences
Current Freddie Mac employees please apply through the internal career site.
We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee.