RV Park Rep GRA

At Fresca, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.
Job Description Summary:
Summary:
As an RV Park Front Desk Representative, you are the first point of contact and a key ambassador for the guest experience. You ensure every guest feels welcome by efficiently managing check-ins and check-outs, verifying that RV spaces are clean, prepared, and ready for assignment. Your attention to detail and commitment to service play a vital role in creating a seamless and enjoyable stay.
Job Description:
Essential Functions and Responsibilities
Provide timely and courteous guest service consistent with the company's guest service culture
Greet all RV Park guests in a friendly and professional manner, ensuring a smooth check-in and check-out process
Confirm site readiness and availability, ensuring spaces are clean and properly assigned prior to guest arrival
Respond to guest inquiries, special requests, or complaints promptly, resolving concerns to ensure guest satisfaction
Maintain complete knowledge of property features, services, space layouts, rates, promotions, and daily activity schedules
Document and relay guest requests and service issues clearly and accurately to appropriate departments
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned
Qualifications
1 year of guest service or front desk experience
Previous cashiering experience preferred
Ability to follow instructions and complete tasks accurately in a fast-paced environment
Strong communication skills and willingness to work as part of a team
Committed to fostering a respectful, inclusive, and safety-conscious work environment
Ability to access and input information using a moderately complex computer system
Requirements
At least 18years of age
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United State
Work Cards
None
Physical Requirements
Frequently push/pull up to 50 lbs
Frequently lift and/or carry up to 50 lbs at floor, knee, waist, and chest levels
Occasionally squat, kneel, reach, bend, twist
Frequently sit and work at a desk or computer
Frequently standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Outdoor
Smoky
Noisy
Bright flashing lights
Extreme hot cold temperatures
Slippery surfaces
Exposure to dust, fumes and/or gases
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Ready to make your next move the right one?
If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.