Live opening · Posted 7 hours ago

Executive– Warranty Management (CBS & Fire Fighting Pumps)

KSB Pumps Limited · Sinnar

Workday

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At a glance

The key details from the original listing.

Posted 7 hours ago

CompanyKSB Pumps Limited

LocationSinnar

Source

Workday

ListedPosted 7 hours ago

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About the role

Description supplied by the original job listing.

Job Description -
Handling & resolving complaint for Moviboost (HYPN) & Fire Fighting product group
Technical Service support for HYPN system to ASC / field service engineer / Customer for complaint resolution
Booking & Execution of spares for warranty complaints
Support & feedback to PM & PS for product improvement
Coordination with supplier & internal stakeholder.
Complaint review, warranty claims settlement, Complaint Monitoring
Prepare reports on complaint trend, defect trend, resolution times & other relevant metrics. Present findings & recommendations to management in monthly meeting
Special skills:
1) Handling HYPN, Good Electronics / Electrical background
2) Knowledge of SAP, CRM Software, MS-Office, MS-Excel
3) Knowledge of Hydro Pneumatic Pump Systems, Building Services & Utilities, Fire Fighting Systems
4) Knowledge of PLC, VFD & Different type of Starting methods
Experience
2 to 5 years of experience in: Diploma/B.E.- Electrical/Electronics Engineering
Installation and commissioning of pressure boosting systems Pump maintenance and troubleshooting Variable Frequency Drives (VFDs) Control panels and electrical systems Customer service and site support

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