Enterprise Apps Engineer II

WHO WE ARE
Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.
At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.
When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees.
Together, we’re shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. — grit, results, empathy, accountability, and teamwork — with Apex.
We’re proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we’ve created. Here are just a few of the many awards we’ve recently received:
Best Places to Work
2026, 2025, 2024, 2023 - Presented by BuiltIn
WealthTech of the Year
2025 - Presented by US FinTech Awards
The World’s Top 250 Fintech Companies
2024 - Presented by CNBC
ABOUT THIS ROLE
POSITION SUMMARY
The Enterprise Apps Engineer II is a senior technical contributor within the Enterprise Applications team at Apex Fintech Solutions, responsible for the administration, automation, and continuous improvement of the firm's SaaS application stack. The role carries deep platform ownership of the Atlassian suite — Jira Software, Jira Service Management, and Confluence — as mission-critical business platforms, while extending across the broader enterprise portfolio including Zoom, Slack, Okta, and Microsoft 365.
What distinguishes this role is the expectation that the Engineer can take an ambiguous operational challenge and work through to a practical, scalable solution — drawing on scripting, automation tooling, AI-assisted development, and creative use of the available platform ecosystem to deliver outcomes without waiting for a prescribed path. The Engineer designs sophisticated Atlassian workflows, automation rules, integrations, and governance frameworks that streamline business processes across Engineering, Product, Operations, and Business teams. Beyond the Atlassian platform they serve as the technical escalation point for complex SaaS issues, lead strategic automation and integration initiatives, and mentor junior team members. The role champions platform best practices, proactively identifies improvement opportunities, and ensures enterprise applications deliver a seamless, secure, and productive experience across the firm.
DUTIES & RESPONSIBILITIES
Core Platform Administration & Engineering
Architect, configure, and continuously optimize Atlassian Cloud platforms including Jira Software, Jira Service Management, and Confluence to meet evolving business needs
Design and implement complex workflows, automation rules, custom fields, permission schemes, and notification schemes to support diverse business processes
Develop advanced automation solutions using Jira Automation, REST APIs, webhooks, and scripting to reduce manual effort and drive consistency
Lead integration projects connecting Atlassian platforms with identity providers (Okta), development tools (GitHub), CI/CD pipelines, and other enterprise systems
Establish and enforce governance frameworks including project templates, naming conventions, permission models, and data retention policies
Evaluate, implement, and manage Atlassian Marketplace apps to extend platform functionality while ensuring security, compatibility, and license efficiency
Lead platform upgrade and migration initiatives with minimal disruption to business operations
Monitor platform performance, usage analytics, and health metrics; proactively identify and resolve issues before they impact users
Serve as the primary escalation point and subject-matter expert for complex Atlassian technical issues across all teams
Partner with Security and Compliance to ensure the Atlassian platform meets enterprise security standards and regulatory requirements
Optimize license utilization and manage product access across the Atlassian suite to ensure cost-effective operations
Lead proof-of-concept initiatives to evaluate new Atlassian features, capabilities, and marketplace apps
Enterprise SaaS Administration & Automation
Implement, manage, and administer a wide variety of SaaS applications including Zoom, Slack, Okta, and Microsoft 365
Provide technical direction on the selection and implementation of new applications and services to avoid duplication of tools and functionalities
Serve as an escalation point for junior team members on complex SaaS issues across the enterprise application stack
Drive automation and integration across the enterprise application portfolio — including through the creative application of AI tools and platforms — to improve operational efficiency and eliminate repetitive manual effort
Enablement, Documentation & Collaboration
Design and deliver training programs, documentation, and best-practice guides for administrators, project managers, and end users across Atlassian and other enterprise tools
Produce clear, accurate, and accessible documentation — including guides, FAQs, runbooks, and configuration records — maintained for both technical and non-technical audiences
Collaborate with stakeholders across Engineering, Product, Operations, and Business teams to translate requirements into scalable technical solutions
Mentor junior team members on Atlassian administration, enterprise SaaS tooling, and automation best practices
Collaborate with Atlassian support and account teams to resolve critical issues and contribute to product roadmap discussions
EDUCATION & EXPERIENCE
Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent work experience) required
5+ years of hands-on experience administering and supporting enterprise SaaS applications, with at least 3 years focused on the Atlassian pl