Client Care and Wellness Coordinator

PRIMARY FUNCTION: The Client Care and Wellness Coordinator helps keep the PHP
program running smoothly by supporting clients, assisting the nursing team, and helping with
daily activities. This role includes routine health monitoring, client check-ins, meal support,
self-care groups, general nursing support, and front desk duties as needed.
DUTIES/RESPONSIBILITIES:
● Complete morning client check-ins and help clients complete daily symptom logs.
● Take and document routine vital signs and report concerns to nursing staff.
● Administer the C-SSRS screening tool after appropriate training, following established protocols,
and promptly report safety concerns to licensed clinical staff.
● Assist with obtaining, tracking, and processing Release of Information (ROI) requests and forms.
● Monitor client self-administration of medications as permitted by applicable regulations, staff
training, and program policies, and report concerns to nursing staff.
● Provide general nursing support, including preparing supplies, organizing nursing areas, assisting
with routine paperwork, and coordinating client needs.
● Help nurses with daily client needs and routine non-medical care activities.
● Provide meal support and supervision following clients' treatment plans and program guidelines.
● Lead self-care groups focused on hygiene, wellness, and healthy daily habits.
● Teach basic health and hygiene skills, including oral care, personal cleanliness, and self-care
routines.
● Observe clients throughout the day and report changes in behavior, symptoms, or well-being.
● Help clients transition between meals, groups, nursing visits, and other activities.
● Keep nursing areas, client spaces, and supplies clean and organized.
● Provide light front desk coverage, including greeting visitors, answering phones, and relaying
messages.
● Assist clients and families with general questions and needs.
● Complete required documentation and communicate important updates to the treatment team.
● Work closely with nursing, clinical, nutrition, and program staff.
● Follow program safety, confidentiality, infection prevention, and medication-related procedures.
EDUCATION/TRAINING/EXPERIENCE
● Bachelor's degree in healthcare, behavioral health, psychology, human services, or a related
field required.
● Experience in healthcare, behavioral health, or eating disorder treatment preferred.
PHYSICAL DEMAND ANALYSIS:
● Physical Requirements: Able to lift clerical papers/charts/documents to 30 lbs.
● Visual Requirements: Process paperwork, computer use.
● Hearing Requirements: Ability to hear normal conversations and converse with staff and patients
and work with an interpreter (if necessary).
● Working conditions: Position operates in a business environment that is free of noise, dust,
temperature extremes, or other hazards.

Employment type
Part-Time

Work arrangement
No