Live opening · Posted 3 days ago
At a glance
The key details from the original listing.
About the role
Description supplied by the original job listing.
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.
Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition
Job Responsibilities:
Operational Support:
In accordance with service level agreements act as a single point of contact to monitor, screen and respond to alerts and reports of incidents or problems.
Enter and maintain records, follow up on and provide status reports of all events.
Provide timely notification of critical events to IT Security management and staff.
Direct subordinate staff to coordinate response if event is escalated.
Escalate when necessary.
Software Programming/Systems Configuration:
Follow documented procedures to enter data, source code, and/or configuration specifications to augment or maintain the operational status of IT Security systems and software.
Follow documented procedures to execute tasks to perform scheduled maintenance, batch processes and documented procedures for the routine support of IT Security systems and software.
Guide and monitor subordinate staff in the completion of these tasks.
Product Management:
Gather customer requirements, negotiate service level agreements and develop availability plans.
Monitor system/software performance and utilization and carry out improvements to achieve the agreed upon service levels.
Define and document routine procedures, configuration parameters, batch processes and scheduled maintenance for systems and software.
Perform testing, quality assurance and schedule changes for non-routine updates and upgrades to systems and software.
Develop recovery plans to restore services.
Guide and monitor staff in the completion of delegated tasks in the accomplishment of the above.
Research & Development:
Under the guidance of IT Security management:
Learn new security concepts and achieve certifications as needed in order to learn and improve upon skills in the security space.
For the purpose of improving service delivery, research new or existing technologies which are directly within scope of the work being done in this role.
Technical Consulting:
Present information in area of subject matter expertise as required.
Develop and maintain technical security system standards, design patterns, and reference materials.
The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.
Job Requirements:
Bachelor of Science degree in CS/MIS or equivalency in education and related professional experience.
Three years of demonstrated proficiency in an Information Security Audit, Identity Management or Architecture function in a business environment with the most recent 24 months at Level I or comparable, professional experience.
Proven ability to clearly and effectively communicate business and technical information, both verbally and in writing.
Proven ability to provide a high level of customer service.
Demonstrated working knowledge in the (4) areas listed of the CISSP Common Body of Knowledge:
Access Control Systems and Methodology, Operations Security, Physical Security, Network and Internet Security
Demonstrated working knowledge of information security concepts in at least (6) of the following:
Digital forensics; cryptography; incident response; managed security services; web, url, mobile code filtering; network security; patch, configuration management; penetration testing; spyware, anti-virus, anti-worm detection; vulnerability management; web, e-commerce security; wireless, mobile security; security information management; OS, platform security; application development security; database security; end-point security; business continuity, disaster recovery; e-mail security; storage security; access control software; strong authentication; pki, digital signatures, certificate authorities; identity management, entitlement, authorization; password management, provisioning, single sign-on; audit & compliance; security policy; risk management; software development lifecycle, systems development lifecycle
Proof of technical certifications, training, or professional experience in (4) technologies currently deployed at TruStage in IT Security.
Strongly recommend professional certifications in one of the following programs:
SANS Global Information Assurance Certification
ISC2
ISACA
If you’re ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process.
Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.
Base Salary Range:
$68,360.00 - $119,629.00
At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.
Accommodation request
TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.
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