Testing Center Assistant

Job DescriptionDepartment:Student Access and Disability Services - StaffPay Rate Type:HourlyEmployee Type:Job Summary:
The Colby Test Center located on the third floor of Miller Library provides proctoring of exams for students approved for testing accommodations. The testing center assistant, under the supervision of the assistant director of student access and disability services/Director of the Testing Center, will assist with the scheduling, facilitation, and proctoring of exams. The testing center assistant will support the smooth operations of the center and provide support to faculty and students. The ideal candidate will be able to work flexible hours including evenings and and some weekends in response to the needs of the center. Hours may vary from 12 to 18 per week depending on need.
The hiring range for this position is $20 - $21 per hour.
Essential Functions
To be successful in this position, an individual should be able to perform the essential duties and bring the education, experience, knowledge, skills, and abilities that support the role. This list of duties is intended to be representative rather than exhaustive, and additional responsibilities may be assigned as needed.
Schedule and confirm exams with faculty and students
Maintain integrity of exams through adherence to testing center policies and processes
Ensure efficient conduct of the exam
Provide clear instructions and guidelines to students
Ensure the testing environment is quiet and free from distractions
Monitoring students throughout the testing session to ensure a secure and standardized testing environment.
Provide assistance to students with procedural questions during the exam
Address any issues or disruptions that occur during the test
Document and report any incidents of academic dishonesty
Maintaining the security and confidentiality of all testing materials and student information.
Compile and organize completed examination papers for faculty pick up
Maintain detailed records of testing dates, times, students, and other data points as needed.
Proctor exams
Collaborate to solve problems as needed
Position Qualifications
Education and Experience
A high school diploma or equivalent required; professional coursework or post-secondary education are a plus
One to three years of previous administrative or customer service experience
Excellent interpersonal, communication, and organizational skills with a high level of motivation and initiative
Attention to detail and accuracy are critical
Ability to handle confidential information tactfully
Must be able to work independently, exercise judgment, and manage projects with minimal supervision as well as to adjust as new projects are assigned
Highly developed computer skills including extensive experience using Microsoft Office Suite, email and web applications, Google applications, as well as an interest in and ability to learn new programs
Ability to make an impact through work as a member of a team and diverse community
Physical/Mental Demands
The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this role effectively, an employee is expected to handle employee information, documents, and sensitive matters with care, professionalism, and respect for privacy.
This position involves working with a variety of timelines, including some that require quick turnaround and responsiveness to urgent needs.
In this role, the employee will interact with members of the public and others in a variety of situations and conversations. Presenting oneself in a professional, respectful, and thoughtful manner at all times is an important part of the role.
This position includes regular movement throughout office spaces, hallways, meeting rooms, and other campus locations.
Daily work will involve extended use of a computer, including keyboard and mouse
Physical requirements differ by position. In general, most roles involve lifting up to 10 pounds regularly, with some positions requiring occasional lifting of up to 35 pounds.
Vision requirements for this position include the ability to see clearly at close and far distances and to adjust focus as needed.
The work environment is dynamic and engaging, often involving multiple tasks and projects that require shifting focus and strong organizational skills..
The noise level is generally moderate; however, there may be occasional moments of louder sounds depending on campus activity.
Colby College supports the Americans with Disabilities Act and is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position.
To Apply:
Interested candidates should apply electronically by clicking the “Apply Now” button on the Colby College website. Please upload a cover letter and resume to your application.