Live opening · Posted 6 hours ago
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About the role
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Exceptional Hospitality Starts with You
This role is based at one of our corporate offices in McLean, VA, Dallas, TX or Memphis, TN
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Manager Product Management, Payments, you will bring your technical and product management expertise to a hospitality company with an award-winning culture. On the Payments team, reporting to the Director of Product Management, Payments, you will support initiatives that enhance our B2B customer payment experiences, including the evaluation and delivery of emerging payment methods.
What you'll do during a typical day:
Lead the development, prioritization, and delivery of new product initiatives within the B2B payments ecosystem.
Develop product requirements and user stories that support the delivery of new payment capabilities and customer experiences.
Drive product direction and make informed decisions throughout the product lifecycle.
Lead engagement with external payment providers and strategic partners supporting assigned products.
How you'll collaborate with others:
Collaborate with designers, engineers, and cross-functional stakeholders using established tools and communication channels.
Align cross-functional teams around product vision, priorities, and execution throughout the product lifecycle.
Build and maintain relationships with internal stakeholders and external partners to support product strategy, delivery, and adoption.
Projects you'll take ownership of:
Support the introduction and optimization of payment methods across Hilton's digital and physical channels serving guests and enterprise customers.
Identify and implement process improvements that increase operational efficiency and support Hilton's mission of hospitality.
What It Takes to Make the Stay
You have these minimum qualifications:
Seven (7) years of professional work experience in Product Management, Technology, eCommerce, Customer Experience, or a related field.
Experience managing payments products or platforms, B2B payment capabilities, and/or payment-related technology solutions.
Experience managing and delivering product initiatives through the full product lifecycle, including requirements definition, prioritization, launch, and performance measurement.
This is a hybrid role and would require to be near one of our three U.S. office locations (McLean, Dallas, or Memphis).
Travel up to 15%
It would be useful if you have:
Bachelor's Degree, or Associate's Degree plus six (6) years of Technology-related experience, or High School Diploma/GED plus twelve (12) years of Technology-related experience.
Seven (7) years of experience partnering with external vendors, payment service providers, or tech
Work arrangement
Hybrid
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