Production Support - ETL

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: Senior Systems Engineer
Position: Senior Systems Engineer
Experience: 5 – 6 Years
Category: Infrastructure
Shift: Timing/rotation etc. details
Main location: Hyderabad
Position ID: J1026-0673
Employment Type: Full Time
Education Qualification: Bachelor’s degree in computer science or related field or higher with minimum 3 years of relevant experience.
Job Description:
We are looking for a skilled SRC professional with 5 6 years of experience in the Banking domain. The candidate should have strong hands on experience in application monitoring, incident management, and production support across distributed and mainframe environments.
Key Responsibilities:
Monitor applications and infrastructure to ensure high availability and performance.
Proactively identify, analyze, and resolve production issues in a banking environment.
Use monitoring tools to detect anomalies and prevent incidents.
Work closely with development, infrastructure, and operations teams for issue resolution.
Perform root cause analysis (RCA) and support problem management activities.
Handle batch job monitoring, ETL failures, and Unix related issues.
Support mainframe applications and coordinate with relevant teams during incidents.
Maintain incident documentation and provide regular status updates.
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team—one of the largest IT and business consulting services firms in the world.

Work arrangement
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