Senior Executive, Employee Experience

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.
Why Join Us?
At LUXASIA, we believe there is beauty within every talent – that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?
Position Purpose:
To make the employee experience real and meaningful every day; especially on the retail floor where it matters most. This role brings our culture to life through practical touchpoints and energizing communications that strengthen engagement and team connection. Partnering closely with retail & sales and marketing leaders, you will enable them while keeping Talent & Excitement (HR) operations consistent, smooth, and compliant across the full employee lifecycle.
Responsibilities:
Talent Acquisition & Workforce Growth
Drive retail hiring as a key priority and business partner the retail team; partner line managers to build strong frontline teams through end-to-end recruitment (sourcing, screening, interviewing, offers), ensuring speed, quality and a great candidate experience.
Support office hiring needs across Sales & Marketing / local functions, manage end-to-end recruitment and provide hiring guidance to ensure we bring in the right talent for business growth.
HR Advisory & Employee Relations
Be the go-to bridge between employees and managers; keeping communication clear, consistent, and ensuring everyone stays aligned on company policies and practices.
Respond to employee enquiries confidently and provide practical guidance in line with local employment laws and HR best practices.
Support smooth resolution of employee relations matters; mediate disputes, coach managers on corrective actions, and coordinate disciplinary processes when required.
HR Operations & Systems
Own HRIS data accuracy and integrity, and partner with the Regional CoE to enhance system functionality and user experience.
Employee Lifecycle & HR Documentation
Coordinate seamless pre-onboarding, onboarding, and off-boarding experiences to support a great employee journey.
Prepare, issue, and maintain proper filing of all HR official letters (e.g., offer, confirmation, increments, bonus, promotion, disciplinary, resignation acceptance).
Support immigration and employment pass processes (e.g., work permits/visas) where applicable
Administer government funding claims accurately and on time, liaising with relevant authorities as required.
Plan and run employee engagement activities, and support company events and other ad-hoc projects as assigned.
Requirements:
Bachelor’s Degree in Human Resources, Business Administration, Psychology or related discipline with at least 2 years of relevant HR experience, with strong exposure in retail / frontline hiring and employee lifecycle operations (office hiring experience is a plus).
Proven ability to manage end-to-end recruitment for high-volume roles and multiple stakeholders; sourcing, interviewing, offers, and onboarding coordination.
HRIS-savvy and operationally strong; detail-oriented and execution-driven, able to maintain data accuracy, manage HR admin/training/funding smoothly.
Experience handling employee relations matters (e.g., grievances, conflict management, investigations support, corrective actions / disciplinary processes) with maturity and professionalism.
Strong communication and stakeholder management skills; able to influence and partner line managers across Retail and Office teams.
Resourceful, positive and collaborative team player who enjoys building employee experience through engagement activities and internal communications.
Proficient in Microsoft Office (Excel, PowerPoint, Word); comfortable with reporting and tracking (e.g., hiring funnels, vacancy dashboards, onboarding status).
Goal-oriented and results-driven; takes ownership, moves fast, and follows through to deliver outcomes with quality.
High-energy and positive; solution-focused, resilient, and able to thrive in a fast-paced retail and office environment.
Comfortable using AI tools such as ChatGPT and Claude to support content drafting, idea generation, and productivity.
Passionate about the beauty industry and a strong team player; collaborative, supportive, and committed to shared success.
Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?
If so, you are the one we are looking for. JOIN US and let’s grow together.
Championing Diversity, Equity and Inclusion
LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.
To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/
If you have a question for us, please drop us an email here.
We regret to inform you that only shortlisted candidates will be contacted. Thank you.
Recruitment Privacy Notice
By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.
Note to Staffing Agencies
Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Work arrangement
No