Shift Supervisor

Job Description
We are currently seeking a dedicated and proactive Full Time Shift Supervisor for our Perth Airport location.
Reporting to the Station Manager this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the Station.
Why join Europcar:
A competitive hourly rate + shift loadings + generous incentive scheme
Opportunity to maximise your income based on your exceptional performance with our incentive program
Six weeks' employer-paid parental leave (in addition to government entitlements)
Ongoing training and career development opportunities
Global brand opportunities across AU/NZ and beyond
Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
Access same-day pay through our financial wellbeing partner
Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!
Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)
24/7 wellbeing support via EAP and the Calm App
Some of the key responsibilities include:
Assisting the Station Manager to exceed financial targets and KPI's in optimising revenue growth and maximising profitability
Effectively control station costs in accordance with set budgets
Ensuring Company damage policies are complied with to decrease the risk and/ or cost to accidents
Actively market and promote Europcar services within the specified station region
Exceed and surpass customer service expectations
Prepare accurate daily, weekly and monthly reports on agreed financial, operational station and fleet performance measures
To be considered, you will possess:
Experience working in a supervisory, team leader, or management position
Prior sales, retail, or customer service experience
Reporting and rostering in accordance with budgets
Experience working with KPIs
Clear and confident communication skills
Ability to work a 7 day rotating shift roster
Full drivers licence
Full Australian work rights
About Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.
"We help to change the way you move" is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.
To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil®, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com