Customer Success – Analytics & Insights Intern

NielsenIQ’s Customer Success team places our clients at the center of everything we do. As part of the Analytics & Insights team, you will support in delivering high‑quality retail measurement insights and business analyses that help Consumer-Packaged Goods (CPG) clients across Asia make smarter decisions.
This internship offers hands-on exposure to building client presentations, working with retail measurement data, and learning how insights translate into business impact. You’ll collaborate with experienced consultants and gain practical skills in analytics, storytelling, and client engagement
Responsibilities:
1. Presentation Development for Clients
Support the Customer Success & Consulting team by building, structuring, and polishing presentations for Indonesia-based clients
Turn data findings into clear charts, visuals, and key takeaways
2. Insights & Analytics Support
Assist in preparing performance overview decks, category snapshots, and data analysis for clients
Summarize key business issues and consumer trends using NIQ data sources
3. Tools & Solutions Learning
Develop working knowledge of NielsenIQ Retail Measurement Services (RMS) and related solutions
Learn how to interpret data tables, derive insights, and structure simple analyses
4. Collaboration & Project Support
Work closely with the Consulting Lead and Customer Success Executive to support client‑related workstreams
Assist with preparation for client meetings, internal reviews, and marketplace updates
5. Operational Excellence
Ensure accuracy, consistency, and attention to detail in deliverables
Take ownership of small tasks and solve minor problems independently before escalating
Contribute to improving internal templates, workflows, and documentation
Currently pursuing a bachelor’s degree in business, Marketing, Economics, Data/Analytics, or related fields
Strong interest in analytics, insights, or market research
Basic proficiency in Microsoft Excel and PowerPoint
Strong communication skills; comfortable handling information clearly and logically
Fluent in English
Ability to work collaboratively in a virtual or multicultural team environment
About you:
Curiosity — naturally eager to learn how markets, brands, and consumers behave
Attention to detail — meticulous when working with numbers, charts, and slides
Proactive mindset — takes initiative instead of waiting for step-by-step instructions
Ownership — follows through on tasks and delivers with accountability
Problem-solving — able to troubleshoot small issues independently

Employment type
Full-time

Work arrangement
No