Forward Deployed Engineer - Mobile

About PackageX
PackageX is building the Physical Logistics Execution Platform for enterprise teams operating across manufacturing sites, distribution centers, warehouses, retail locations, and logistics-heavy environments.
Our platform uses Vision AI, workflow automation, mobile execution, and integrations to help companies digitize, execute, and verify physical operations at the point of work, creating trusted evidence of what happened across their operations.
Our operating model is simple: Execution. Verification. Evidence.
Role Overview
PackageX is looking for a Forward Deployed Engineer - Mobile to work directly with customers, prospects, sales, product, engineering, AI, and implementation teams to understand complex physical operations, design PackageX workflows, and implement solutions that work in real-world environments.
This role is focused on enterprise workflow design, solution configuration, customer operations, technical implementation, and go-live success. From pre-sales solution design through pilot, implementation, testing, rollout, and go-live, you’ll serve as a technical point of contact, translating customer requirements into validated, production-ready solutions.
Working across manufacturing sites, distribution centers, warehouses, retail locations, and other logistics-heavy environments, you’ll map workflows, configure the PackageX platform, support pilots, troubleshoot issues, and help customers go live successfully.
This is a customer-facing, technical, and hands-on role. The right person can configure workflows in the platform and partner with Product and Engineering to close technical gaps. This is more than a pre-sales or solution design role. You’ll write code, configure workflows, provision devices, debug on the floor, and get customers live.
How This Role Works
This is one role with two modes, and you’ll move between them constantly, often inside the same week.
Solution mode. You are in front of the customer: running discovery, mapping current-state and future-state operations, designing the workflow, configuring it in the PackageX platform, and driving the pilot through to go-live.
Build mode. You are in the PackageX React Native codebase, shipping the mobile features that configuration alone cannot express, then putting them in front of that same customer and iterating.
Both halves are required. Shipping production React Native code is a gate for this role, not a bonus, and so is direct customer-facing work. If you have deep enterprise implementation experience but have not shipped mobile code, or you are a strong mobile engineer with no appetite for standing on a warehouse floor with a customer, this is not the right role.
What You’ll Own
Code contributions to the PackageX React Native application where customer needs exceed what configuration can deliver.
Customer workflow discovery and process mapping.
Pre-sales solution design and technical workflow support.
Current-state and future-state workflow design.
PackageX workflow configuration and hands-on implementation.
Pilot setup, testing, validation, and rollout support.
Customer technical ownership through solution design, implementation, and go-live.
Translation of customer requirements into working platform solutions.
Workflow documentation, configuration logic, QA, and implementation readiness.
Internal solution handoffs to product, engineering, AI, and implementation teams.
Identification of reusable workflow patterns.
Support for strategic demos, pilots, readouts, and enterprise rollouts.
What You’ll Do

Employment type
Full Time

Work arrangement
No