(Senior) Medical Science Liaison Specialist - R&I - HCM

(Senior) Medical Science Liaison Specialist - R&I - HCM
The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. Then AstraZeneca might be the one for you!
About AstraZeneca and AstraZeneca Vietnam
AstraZeneca
AstraZeneca (LSE/STO/Nasdaq: AZN) is a global, science-led biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines in Oncology, Rare Diseases and BioPharmaceuticals, including Cardiovascular, Renal & Metabolism, and Respiratory & Immunology. Based in Cambridge, UK, AstraZeneca operates in over 100 countries and its innovative medicines are used by millions of patients worldwide. Please visit astrazeneca.com and follow the Company on Twitter @AstraZeneca.
AstraZeneca Vietnam
As a Foreign Invested Enterprise with over 700 members, AstraZeneca is investing into Vietnam 360 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and uplifting the domestic biopharmaceutical R&D and manufacturing capabilities.
Over the last three decades accompanying Vietnam’s sustainable development, AstraZeneca has run several impactful programmes in collaboration with the Government, Ministry of Health and healthcare partners to promote disease awareness, prevention and early detection. In recent years, AstraZeneca Vietnam has received several certificates of merit from the Prime Minister and Minister of Health, for excellent contributions to Vietnam’s vaccine diplomacy, fight against COVID-19 and advancement of cancer treatment and disease awareness. The company has also been recognized among Vietnam’s Top 100 Best Places to Work (2018 – 2026) with various other industry awards from BritCham, EuroCham, and government agencies.
What you’ll do
Job Description / Capsule
Field-based position responsible for implementation of activities for establishment of scientific leadership of AstraZeneca. This includes development and enhancement of professional relationships with healthcare professionals, building deep scientific understanding of AstraZeneca compounds. Driving positive opinions for the scientific and clinical value of AZ compounds for patients’ needs. Deliver medical education and clinical support to medical professionals, training sales teams and involvement in development of brand strategy. The position may also be involved in review of product materials and response to medical queries.
Objective & Critical actions & Measures (QQA)
External Medical & Scientific engagement
1. Build, enhance and 1maintain the engagement with scientific leaders (KEEs)
65% of time in field engaging HCPs and external stakeholders across territory and brands
Proactively identify HCPs with high levels of scientific expertise in local treatment practice to collaborate on specific medico marketing activities
Development and implementation of KEEs engagement plan in collaboration with line manager and TA lead. Review with the line manager and MAM this plan every quarter, develop KEEs visit plan- this includes pre call visit/engagement plan with clear objective of the visit, key points discussion for the visit, data to be shared and discussed with the KEEs.
Develop own scientific knowledge for discussion on all aspects of the data to be shared with KEEs in a scientific, objective and balanced way through 1:1 discussions. Prepare for such interactions with peer group discussions. Respond to unsolicited requests for information about unapproved AZ products or unapproved uses of approved products, presenting such information in an objective, scientifically balanced, substantiated manner. Develop database of Key opinion leaders and also provide recommendations for advisory board participation
Proactively provide scientific updates and information to KEEs and identify the relevance of the data to the scientific community
Quantity
65% of available time spent meeting KEEs. (Available time = total days minus holidays, weekends, sickness)
Complete records of KEEs visits and regular review by TA Lead/line manager (define routine review as monthly for new starters and quarterly for non new starters)
Coverage/engagement of KEEs versus plan
Improvement in advocacy score
Quality
Meeting skills and presentation skills based on in field coaching and 6 monthly official field assessment
annual role play assessment of capabilities and scientific knowledge – use standard assessment form and methodology
Feedback from KEEs
2. Build and maintain trust-based relationships with external stakeholders
Build AZ relationship with key external stakeholders (e.g. patient advocacy groups, key medical organisations, hospital pharmacy). Find opportunities to collaborate with such external stakeholders. Provide scientific support in CME events and through appropriate medical sponsorships/ partnership.
Act as scientific expert in the disease area(s) by presenting therapeutic updates to external stakeholders
Quantity of CMEs and Medical Sponsorship versus plan
Positive customer feedback post events
3. Develop or initiate scientific programs to explore unmet medical needs in priority disease area(s)
Work with HCPs in scientific activities that help advance disease understanding such as:
Identify and recommend KEEs for Advisory Boards.
Identify potential speakers and train speakers as appropriate.
Interact in the field with the medical community in the context of various medical projects, such as clinical trials, , ESRs, scientific exchange meetings
Discuss potential involvement
Respond to unsolicited off label questions from KEEs
Able to conduct basic discussions on clinical trials in terms of study design and feasibility
Quantity
No of Advisory Board Meetings versus plan
No of P2Ps/round table discussions versus plan
No of CMEs versus plan
No of ESRs communicated
Quality
Customer feedback
In field observation by line manager in LCM such as ESR and RWEs and coaching form
Medical & Scientific Support for internal stakeholders
Act as scientific expert in priority disease area(s) for internal stakeholders
Continuously acquire and update necessary scientific knowledge on therapeutic area and relevant compounds.
Provide the AZ internal stakeholders with an understanding of the local medical community, clinical practice, trends and real or perceived gaps in current scientific knowledge and medical treatment, competitor information
Provide regular update on partnerships with HCPs, as speakers, or in the context of medical projects
Initiate and conduct appropriate AZ staff training & development on information regarding current and emerging clinical data and emerging trends in clinical medicine and practice within TA
Provide input for the development of company’s Medical and Brand plans
To work with internal cross functional team on formulary listing.
Provide scientific support at AZ sponsored educational events
Quantity
% of trainings conducted versus plan
No of days providing training versus plan
Quality
Feedback on training from participants ; facilitator effectiveness should more than 4 points
Feedback from business partners on quality of contribution to Medical and Brand plans – collected by line manager
Personal Development
Continuously demonstrate development of scientific expertise in disease area(s) of company focus
Attend relevant scientific congresses and HCP meetings to gather new knowledge on AZ compounds, competitor information and therapeutic area
Positive engagement and response to coaching and feedback received from MSL manager and TA lead.
In daily work takes time to reflect on customer interactions and works on areas agreed with MSL manager as priorities for development. Develop functional capability in the role
Proactively demonstrate the AZ Values
Identify areas for self-development and discuss developmental needs with line manager using the 70-20-10 principle (experiential learning, coaching/networking/relationship-based learning and class room training)Active participation in AZ training, projects, and meetings depending on development needs
Quality
100% completion of training as required on Medical Academy and AZLearn
Feedback on congress report/highlights shared with cross-functional team as planned – completed feedback templates
Has a personal development plan and completes identified development activities as planned
360 degree feedback from key internal stakeholders (optional)
Compliance
Compliance with relevant company and industry code of Conduct and also to comply with local country codes
Keep regular update and operate within the relevant Codes of Conduct, Ethical Interactions (EI), including GPEI and SOPs
Be sure to understand AZ policies when engage to KOLs and external stakeholders
100% adherence to compliance
Education, Qualifications, Skills and Experience
Essential
Bachelor’s Degree or working towards a professional qualificat