Live opening · Posted 11 days ago
Team Lead
BNP Paribas · Goregaon, Maharashtra, India (On-site)
JobBeeper subscribers received an alert for this role.
At a glance
The key details from the original listing.
CompanyBNP Paribas
LocationGoregaon, Maharashtra, India (On-site)
Work modeNo
Source
Linkedin
ListedPosted 11 days ago
About the role
Description supplied by the original job listing.
We are actively hiring for Team Leader!!!
Location- Malad, Mumbai
Shifts- Rotational Shifts (5 days working with 2 rotational week offs)
Budget - Up to 6.5 LPA Max
Immediate Joiner preferred
Roles and Responsibilities: -
Need 1 year on paper experience as a TL.
Manage daily operations of the team, ensuring efficient handling of customer queries and issues.
Require someone who knows how NPS and BQM operates
Oversee shrinkage management to minimize losses and optimize productivity.
Develop and implement strategies to reduce attrition rates through effective employee engagement initiatives.
Ensure seamless escalation processes for complex cases and maintain high levels of CSAT (Customer Satisfaction).
Monitor KPIs such as AHT, SLA, and rostering to ensure compliance with industry standards.
Interested candidates can connect with -
Simran Rana - 9137514621
or can share resume on simran.rana1@teleperformancedibs.com
Work arrangement
No
Your early-applicant advantage
Live timing from JobBeeper.
4 min
from Linkedin publishing this role to us finding it
6 min
median time from a role going live to a subscriber being told
6 hours
subscribers had this role before this page existed
15,348
roles found in the last 24 hours — the newest are not on this site yet
More openings worth a look
Recently tracked roles with full details and direct application links.
Good roles move before most people even see them.
Tell JobBeeper what you want and get fresh matches delivered in minutes.
Create free account →