Housekeeping Clerk

Job Location:
Avani+ Hua Hin Resort & Villas


At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.
With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.
Key Responsibilities
Provide administrative and clerical support to the Housekeeping management team.
Answer telephone calls and handle Housekeeping-related inquiries and requests professionally.
Receive, record, and follow up on guest requests, ensuring timely communication with the appropriate Housekeeping colleague.
Coordinate with Front Office regarding room status, priority rooms, special requests, and other operational requirements.
Coordinate maintenance and repair requests with the Engineering Department and follow up as necessary.
Prepare and maintain Housekeeping reports, records, forms, filing systems, and departmental correspondence.
Assist with updating room status and relevant operational information.
Maintain accurate records of lost and found items according to hotel procedures.
Assist in maintaining records for Housekeeping supplies, amenities, linen, uniforms, and inventory as required.
Support the preparation of colleague schedules, attendance records, leave information, and departmental documentation.
Communicate important information and operational updates to supervisors and Housekeeping colleagues.
Assist in preparing purchase requests and other departmental administrative documents.
Maintain confidentiality of guest, colleague, and hotel information.
Coordinate effectively with Front Office, Engineering, Laundry, Security, and other departments to support smooth hotel operations.
Ensure the Housekeeping office and departmental records are organized and properly maintained.
Perform other reasonable duties assigned by the Housekeeping management team.
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