Veteran Services Specialist

WSU Tech is seeking a dedicated and service-oriented Veteran Services Specialist to support military-connected students as they pursue their educational and career goals. In this role, you will serve as a primary resource for veteran education benefits, guiding students through the application, certification, and benefits processes while ensuring compliance with federal regulations.
This is a grant-funded position and has a delay start.
Pay: $23.01 per hour
If you are passionate about serving others, thrive in a fast-paced environment, and enjoy helping students navigate important resources, we encourage you to apply.
What You'll Do
As a Veteran Services Specialist, you will:
Advise and support students regarding federal and institutional veteran education benefits.
Assist students with benefit applications, certifications, and eligibility requirements.
Maintain up-to-date knowledge of VA educational programs and compliance regulations.
Process veteran education records accurately and in a timely manner.
Coordinate attendance reporting and communicate with faculty and academic leadership as needed.
Maintain student records within the College's ERP system.
Communicate veteran benefit policies and procedures to internal and external stakeholders.
Identify opportunities to improve processes and enhance the student experience.
Collaborate with Student Services and assist other areas when needed.
Participate in ongoing professional development and training opportunities.
Requirements
Associate degree.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and work independently.
Strong problem-solving and critical thinking skills.
Professional customer service skills and a commitment to supporting student.
Preferred
Bachelor's degree.
Experience working with veteran education benefits and student counseling within the past two years.
Familiarity with Enrollment Manager or similar veteran certification systems.
Benefits
https://wsutech.edu/whyhere/
WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.

Work arrangement
No