Customer Service Casino Gaming Associate

Livermore, CA | Full-Time | $23–25/hour | $1,000 Signing Bonus
The Role
If you enjoy learning and thrive in fast-paced environments, we want you. You'll audit live casino games using strong mental math, memorization, and attention to detail - perfect for candidates with tutoring, teaching, accounting, cashiering, or other numbers-heavy experience.
Schedule & Shift Details
Training Schedule: Mon–Fri, 12pm–8pm.
Shifts: Be prepared to work late-night and overnight hours.
Weekend Requirements: Friday, Saturday, and Sunday availability is required.
What You'll Do
Monitor live casino table games accurately and consistently
Correct dealer directly when a rule or procedure is broken
Perform rapid mental math to calculate payouts, wagers, and bet verification
Memorize rules, payout structures, and game procedures for each game you’re certified on
Manage chips at the table (stacking, sorting, passing)
Reconcile table banks and chip inventory
Maintain accuracy under pressure while delivering excellent guest experience
Earn new game certifications through paid training, tied to pay increases
Maintain your state gaming license
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Qualifications
21+ years old
Authorized to work in U.S.
Proficient in mental math (addition, multiplication, division and subtraction)
Pass background check, credit check, and drug screen
Physical Requirements
Able to sit or stand at a gaming table for 3–4 hours at a time
Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping)
Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
Able to see, speak, and hear clearly during gameplay
Necessary vision capabilities: close, distance, color, peripheral, and depth perception
Comfortable with direct communication and giving corrections when needed
Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
Why Join Knighted?
Paid training; no casino experience needed
Pay raises with new game certifications
401(k), health/dental/vision, paid time off
Career advancement: 99% of leaders started here
Community service opportunities
Low physical demand work
Steady hours, long-term work
How It Works
Interview Process
Initial Interview (30 min) → Final Interview (30–45 min) → Onboarding (3–4 hours)
One application covers all our California locations, so please submit only one. If you have a location preference, let your recruiter know.
Signing Bonus Payout