Live opening · Posted 2 days ago
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About the role
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Job Description: SAP SD Consultant (IS Retail)
Experience 6 - 8 Years
About the Company
About Shoppers Stop Shoppers Stop is one of India's leading retail organizations, operating a large network of department stores, beauty stores, and digital commerce platforms. Our technology landscape is driven by SAP S/4HANA and SAP IS-Retail solutions that support omnichannel retail operations across stores, e-commerce, warehousing, and supply chain functions. As part of the Digital Information Technology (DIT) team, you will work closely with business stakeholders across Store Operations, E-Commerce, Supply Chain, Finance, Merchandising, and Customer Experience to drive business transformation and operational excellence through SAP solutions. Inspired by internal retail SAP role requirements and SD process documentation.
Responsibilities
SAP SD Functional Support & Enhancements
Provide functional support for SAP SD processes in SAP IS-Retail environments.
Configure and maintain:
Sales Order Processing
Pricing Procedures
Billing & Invoicing
Output Determination
Shipping & Delivery Processing
Credit Management Confidential
Returns Management
Intercompany Sales
Customer Master Management
Support omnichannel retail operations including:
POS Sales
E-Commerce Sales
Institutional Sales
Intercompany Transactions
Manage incidents, service requests, defects, enhancements, and change requests within agreed SLAs.
Perform root cause analysis and resolution of SD-related business and system issues.
Support testing activities including SIT, UAT, regression testing, and production deployments.
Business Process Consulting
Collaborate with business teams to understand and document requirements.
Prepare Functional Specification Documents (FSD), Business Requirement Documents (BRD), and process flows.
Recommend process improvements and automation opportunities across Order-to-Cash (O2C) processes.
Support business transformation initiatives and process harmonization programs.
Integration Management
Work closely with cross-functional teams including:
Support integration between retail POS systems, e-commerce platforms, logistics systems and SAP SD.
Qualifications
Educational Qualification -Bachelor's Degree in Engineering, Information Technology, Computer Science, or related discipline.
SAP SD Certification will be an added advantage.
Functional Skills
Strong knowledge of SAP SD Order-to-Cash processes.
Experience in:
Sales Document Configuration
Item Categories
Schedule Line Categories
Delivery Processing
Billing Processes
Pricing and Taxation
Output Management
Returns Management
Customer Master Data
Logistics Execution
Understanding of retail business processes and omnichannel sales operations.
Knowledge of SAP S/4HANA SD functionality and best practices.
Technical & Professional Skills
Strong analytical and problem-solving capabilities.
Ability to conduct impact assessments and solution design.
Experience with SDLC methodologies and testing cycles.
Excellent stakeholder management and communication skills.
Ability to manage multiple projects and priorities simultaneously.
Strong documentation skills.
Preferred Skills
Preferred Qualifications
SAP SD Certification.
Minimum 1 End-to-End SAP S/4HANA Implementation.
Experience in SAP IS-Retail environment.
Exposure to SAP CAR, SAP MM, and FI integration.
Industry Preference: Retail
Work arrangement
No
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