Senior Project Manager (1825) - Government Operations Recovery Initiative (GovOps), Office of City Administrator

The Senior Project Manager will lead the team’s technology, policy, systems, data, and performance portfolio, driving complex initiatives that improve how the City purchases goods and services and how suppliers do business with the City. The role will have a particular focus on leveraging emerging technologies such as artificial intelligence, modernizing procurement systems, and strengthening the use of data and performance management to improve City operations. As one of two GovOps team leads, this position will lead high-priority, cross-departmental projects from strategy and design through implementation and continuous improvement. The Senior Project Manager will report to the Deputy Director of Operations and Procurement Reform in the Office of Contract Administration.
Examples of Important and Essential Duties:
Procurement Process & Policy Reform: Lead initiatives to improve City procurement and contracting processes, including business process redesign, policy and legislative changes, and exploration of emerging technologies such as AI. Identify pain points and opportunities for improvement, develop solutions, and lead implementation of reforms that reduce administrative burden while appropriately managing risk.
Technology Procurement Reform: Lead initiatives to make the City’s technology purchasing processes faster, clearer, and more effective. Projects may include streamlined pathways for lower-risk technology purchases, improvements to City contract templates and purchasing programs, and reforms to cybersecurity review and procurement processes.
Procurement Systems & Digital Tools: Lead the design and implementation of citywide applications, tools, and technology that improve procurement operations and the supplier experience. Translate business needs into system requirements and coordinate with technical teams and end users to develop solutions such as tools for searching contract documents, managing supplier compliance documentation, and improving access to procurement information.
eProcurement Implementation: Lead OCA’s planning and implementation of a new eProcurement system, including procurement and contracting, business requirements, system configuration, testing, data and process readiness, user onboarding, change management, and risk and issue resolution.
Team Leadership & Supervision: Supervise and develop staff responsible for data, performance, and systems work, including setting priorities, assigning and reviewing work, providing coaching and feedback, and supporting staff development. Provide strategic direction for the team’s portfolio.
Cross-Functional Project Leadership: Build and manage strong working relationships across OCA and with key City partners, including CMD, the Department of Technology, CON Systems, and other departments. Establish project governance, workplans, communications, decision-making structures, and performance measures to keep complex, multi-stakeholder initiatives moving forward.
Education:
Possession of a baccalaureate degree from an accredited college or university and:
Experience:
Seven (7) years of full-time equivalent experience performing professional level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.
Substitution: Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
Note(s):
One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
Applicants must meet minimum qualification requirements by the final filing date unless otherwise noted.
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.
Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
Experience leading complex, cross-functional projects from strategy through implementation, including managing competing priorities, risks, stakeholders, and change.
Strong analytical and problem-solving skills, with the ability to bring structure to ambiguous challenges and translate analysis into practical recommendations and solutions.
Experience using data to identify opportunities, measure performance, evaluate outcomes, and communicate findings and recommendations to decision-makers.
Excellent written and verbal communication skills, with the ability to build strong relationships and work effectively across operational, policy, and technical teams.
Knowledge of public-sector operations, procurement, or contracting, combined with a creative, flexible, and collaborative approach to improving how government works.

Employment type
Full-time

Work arrangement
Hybrid