Field Service Engineer

About The Company
Corporate Technologies, LLC is a leading provider of innovative IT solutions and managed services dedicated to helping organizations optimize their technology infrastructure. With a strong commitment to excellence, we deliver tailored solutions that enhance operational efficiency, security, and scalability for a diverse range of clients across various industries. Our team of experienced professionals is passionate about leveraging the latest technologies to drive business success and ensure our clients stay ahead in a rapidly evolving digital landscape.
About The Role
We are seeking a highly skilled Field Service Engineer to join our dynamic team. This advanced technical position involves independently managing complex customer environments, providing expert troubleshooting, and leading escalations. The successful candidate will serve as a technical authority in systems, networks, and infrastructure, ensuring optimal performance, security, and reliability for our clients. The role also encompasses mentoring junior technicians, contributing to process improvements, and acting as a trusted advisor to clients. This is an excellent opportunity for a seasoned IT professional looking to make a significant impact in a fast-paced, client-focused environment.
Qualifications
The ideal candidate will possess a minimum of 7+ years of progressive experience in the IT field, with a strong background in managed services, system administration, and networking. Relevant certifications such as CompTIA A+, Network+, Security+ or equivalent are required. Experience with scripting or automation tools like Python, PowerShell, or APIs, as well as cloud platforms (preferably Azure), is highly desirable. Vendor certifications and hands-on experience with cloud services, server deployment, and security are preferred. Candidates should demonstrate excellent problem-solving skills, leadership qualities, and the ability to work independently and efficiently under pressure.
Responsibilities
Serve as the escalation point for complex or critical technical issues that exceed technician level support.
Lead advanced troubleshooting and resolution of server, network, security, and infrastructure issues.
Independently manage and support client environments, including servers, workstations, networks, and cloud services.
Design, implement, and maintain secure, scalable, and reliable IT solutions aligned with client business needs.
Perform advanced server support activities, including planning, deployment, upgrades, and migrations.
Provide expert support for Microsoft Exchange, Office 365, Azure services, and Active Directory administration.
Analyze recurring issues and recommend long-term corrective actions or architectural improvements.
Act as a technical liaison between clients, internal teams, and vendors to facilitate effective communication and resolution.
Mentor and provide technical guidance to Field Service Technicians, fostering knowledge sharing and skill development.
Participate in client meetings to explain technical issues, solutions, and implementation strategies clearly and professionally.
Ensure comprehensive documentation of all work performed, including root cause analysis and resolution details.
Contribute to the development and refinement of technical standards, procedures, and best practices.
Participate in on-call rotations and provide leadership during after-hours or critical support events.
Perform other duties as assigned, demonstrating flexibility and commitment to client satisfaction.
Benefits
Competitive hourly wage ranging from $25.00 to $35.00 per hour
401(k) plan with company matching contributions
Comprehensive health insurance including medical, dental, and vision coverage
Health savings account (HSA) and flexible spending accounts (FSA) to support healthcare expenses
Life insurance and disability benefits
Paid time off to promote work-life balance
Opportunities for professional development and certifications
Supportive and inclusive work environment focused on diversity and growth
Equal Opportunity
Corporate Technologies, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply and join our team in making a positive impact through innovative technology solutions.

Work arrangement
Yes