Cyber Defense & Executive Engagement Lead

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Job Category
Enterprise Technology & Infrastructure
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Experience:
As the Strategic Threat Communications Specialist in the Cyber Security Operations Center (CSOC), you turn complex threat and incident data into clarity for the people who need to act on it. You're a core part of the CSOC's Threat Intelligence function, owning how threat and incident trends are communicated to customers, executives, and leadership. This role demands a genuine threat intelligence background, and real fluency in cybersecurity threat and incident analysis—not just a communications generalist, and not a simple information collector.
You'll serve as the face of the CSOC on threat and incident trends, driving internal customer-facing communications such as recurring threat briefings. You'll also own the direction of execution of our board level reporting, recurring data requests, and closing the loop on feedback from our executive leadership team. Your goal: make CSOC threats, intelligence, and incident context clear, trusted, and actionable for everyone who relies on it.
What You'll Actually Be Doing:
Product Coordination - Coordinate strategic products that span CSOC teams by organizing participation, setting deadlines, coordinating meetings, and developing written/presented cybersecurity products.
Product Delivery - Organize and deliver Salesforce Cybersecurity Organization Center-level briefings to the company CISO and associated leadership.
Product Strategy - Take a holistic view of CSOC teams and their respective objectives. Develop CSOC wide strategies for delivering meaningful products to deliver company wide change.
Cross-Functional Influence: Act as a central bridge between Incident Response, Security Engineering, and Platform Defense to ensure CSOC intelligence directly hardens our environment.
You're Our Person If You Have:
8+ years hands-on experience with strategic intelligence writing and standard conventions (BLUF, Diamond Model, MITRE ATT&CK), with a proven track record of authoring dozens of research articles and public-facing blog posts
Experience with Cyber Threat Intelligence writing for both technical, non-technical, and executive audiences - ideally with threat briefings, threat reports, blog posts, or similar finished intelligence
A capable oral and written communicator, you are able to engage others in the business at multiple levels to translate threat research into actionable recommendations to shape strategy and decisions
You operate autonomously to drive projects and have experience pulling data from diverse groups in a globally distributed or remote team environment
You have an understanding existing and emerging threats to an organization spanning multiple industries and threat profiles
Identify patterns and trends across various data sources and distill findings concisely
Even Better If You Have:
Experience with cybersecurity reporting needs for a SaaS companies
Experience with cybersecurity threats, how advanced adversaries operate and their tactics, techniques, and procedures (TTPs), with a focus on AWS, GCP, Azure, and other cloud providers
Experience using Threat Intelligence Platforms, and building integrations with these platforms
Extensive experience using Machine Learning automation for the detection and disruption of high-harm groups and platform-based abuse
Deep familiarity with reverse engineering, malware analysis, and knowledge of underground communities
Experience with security analysis tools (Jupyter notebooks, Splunk, ElasticSearch, etc.) or other tooling to gather data and present findings
Extensive experience writing on or articulating threats in AWS, Microsoft Azure, and Google Cloud
Recognized in industry for cybersecurity expertise
You have performed all of the above “at scale“ in a large, complex environment
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement
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