Warehouse Supervisor, 1st Shift

POSITION SUMMARY:
Under general supervision, the Warehouse Supervisor is responsible for managing a team of warehouse workers whose duties include order picking, restocking, loading and unloading of all cased goods for delivery to our customers through the safe operation of electric forklifts and their designated attachments. The warehouse supervisor is responsible for ensuring that these duties are performed correctly, accurately and timely in compliance with service level commitments made to the customer.
Responsibilities also include meeting or exceeding company established safety, service standards and productivity. The warehouse supervisor will prepare, submit and review operations and service reports needed for the effective management of the operation. Also serves as a liaison between the Warehouse Manager and other warehouse supervisors in transitioning and/or communicating day-to-day assignments and priorities.
ESSENTIAL FUNCTIONS/DUTIES:
75% - Management Responsibilities
Management responsibilities will include hiring and training, planning and assigning daily work, addressing performance issues, and resolving problems. Responsible for making decisions that impact work production, facilities management and obtaining contingency staff during peak periods and/or unplanned absences.
Develops and manages various reports needed for production and service analysis
Partners with other supervisors to coordinate interdependent activities of individual departments to ensure a seamless experience for the customer.
Makes recommendations to management to improve quality of service, increase efficiency of department and warehouse team, and equipment performance.
Continuously improve warehouse operations to increase efficiencies.
Ensures a seamless flow of movement of product between warehouse and drivers, ensuring product and paperwork are on assigned routes.
Reviews daily plans, priorities, and assignments, and effectively communicate and assign duties to the warehouse team
Meet with the team at the start of every shift to establish or adjust work assignments to meet warehouse demands as dictated by production schedules and work flow.
Review any outstanding issues from previous day or shift and determine resolution
Daily review of one safety item or procedure with team
Ensures the team’s accurate picking, labeling and invoicing of all outgoing product.
Implements controls and training to avoid mispicks, misloads and damages
Develops and maintains a Safety-First culture through continuous reinforcement and training of Safety Protocols to prevent both accidents and injuries
Creates training documentation for operational and safety procedures
Continuously trains personnel on forklift safety and maintains safety records
Schedules maintenance on all equipment
Communicates immediately any and all safety, operational and service issues and concerns to manager
Track and monitor progress of team and individual efforts against established work goals
25% - Equipment / Warehouse Operations
Ensures safe and proficient operation of various forklifts and attachments.
Directs team to load and unload trailers, containers, and railcars following all safety procedures.
Daily use of Highjump Warehouse Management System using barcode scanners/readers to process all product movements and transactions.