Remote Sales Operations and Logistics Coordinator

We are seeking a highly organised coordinator with strong Salesforce expertise to manage sales administration, coordinate logistics and oversee a team.
You will work closely with our sales team, winery clients, distributors and logistics providers to keep operations accurate, efficient and responsive.
What you’ll do
Be our Salesforce go to person, maintaining accurate records, managing reports and dashboards, supporting users and improving workflows.
Manage a team allocating tasks, setting priorities, monitoring deadlines and reviewing the quality of their work.
Maintain stock on hand and reserve reports, providing monthly updates to winery clients and the sales team.
Coordinate domestic, distributor and website orders, including purchase orders, dispatch paperwork, freight bookings and delivery tracking.
Follow up delayed deliveries, communicate transport disruptions and manage returned orders and redispatch.
Coordinate annual wine show and media submission plans, managing entries, client communications, sample dispatch, deadlines and the distribution of results.
Coordinate wine specifications, tasting notes, proofing, bottle images and brand assets, keeping sales materials accurate and current.
Set up and maintain products and stock availability across assigned online stores and retail platforms.
Maintain sales and marketing trackers, complete regular audits and document procedures, identifying opportunities to improve efficiency and automate recurring tasks.
What you’ll bring
Strong hands on Salesforce expertise, including data management, reporting, dashboards and workflow improvement.
Experience supervising virtual assistants or a remote administration team.
Experience in sales operations, logistics, stock control or order administration.
Excellent attention to detail and strong spreadsheet skills.
Confidence managing multiple brands, stakeholders and deadlines.
The ability to delegate effectively while maintaining oversight and accountability.
Clear communication and a proactive approach to resolving problems.
Wine industry experience is highly desirable.
Food and beverage, FMCG experience highly regarded.
If you enjoy working in a fast-moving environment, are exceptionally organised and take pride in keeping complex sales and logistics processes moving from opportunity through to delivery, we’d love to hear from you.

Work arrangement
Yes