E70V0: Customer Financial Services Representative-Senior (ID)

Company:
TRJ FedEx Express Turkey Taşımacılık ve Ticaret Limited Şirketi
Address:
ISTANBUL Yamanevler Mh. Site Yolu Cd. No: 21
Scheduled Weekly Hours:
45
Worker Type:
Regular
Posting Start Date
15-Eki-2026
Posting Close Date:
20-Eki-2026
Job Family:
FXE-EU: Customer Financial Services Representative (ID)
Position Summary:
We have an exciting opportunity for you to join our team as a Customer Financial Services Representative!
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What you will be doing:
As a member of the Collection Team in Turkey, you will play a pivotal role in supporting the Turkey organization and our customers in all matters related to collections, debt management, cash application, and invoice adjustments. Your expertise will ensure the smooth execution of financial processes, contributing to the overall efficiency and effectiveness of the team.
What do you bring with you:
Background in Finance / Accounts Receivables (Mandatory)
Experience with Excel (Mandatory)
Experience in reconciliation (Mandatory)
Experience in collection
Preferably knowledgeable in SAP and Oracle.
Ability to read, write and communicate in English in a business environment setting
Ability to pay close attention to detail
High degree of customer orientation
Good negotiation skills
Good Problem solving and analytical skills
Keen to learn and approach subjects outside of comfort zone and propose suggestions
for improvement;
Experience working with third party auditors / customer portals (Plus)
Experience in an international environment or similar (Plus)
Bachelor degree from BA, Economics or other relevant departments,
Minimum 3-5 years of professional experience in a multinational, environment; broad
knowledge and experience in financial data & document management, follow up and direct relations with customers,
Residing in the Anatolia side of Istanbul
Military service completed (for male candidates only).
What do we offer:
Attractive compensation package
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations
Employee reduced-rate shipping
Great career opportunities
FedEx is one of the worlds most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
Accuracy & Attention to Detail;Microsoft Office & PC Skills;Numerical Skills;Team Working Skills;Written & Verbal Communication Skills;
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.