CAD Management_Creo Admin

**Key Responsibilities**
**Application Ownership & Governance**
Own the Autodesk application portfolio, including AutoCAD, Revit, Fusion 360, Navisworks, Inventor, and Civil 3D
Define and maintain application roadmaps, upgrade strategies, and lifecycle plans
Act as the Single Point of Accountability (SPA) for all Autodesk-related decisions
**Operations Support**
Ensure high availability, stability, and performance of Autodesk applications
Oversee L2/L3 support, incident management, and root cause analysis
Work with infrastructure, VDI, and EUC teams to resolve performance and compatibility issues
Monitor SLAs, KPIs, and service health metrics
**Vendor & License Management**
Manage Autodesk licensing models, including Named User, Network, and Cloud-based licenses
Ensure license compliance, optimization, and cost control
Coordinate with Autodesk vendors and partners for renewals, audits, and escalations
**Change, Release & Upgrade Management**
Plan and execute version upgrades, patches, and hotfixes
Assess business impact and risks associated with upgrades
Coordinate UAT and rollout across user groups
Ensure minimal business disruption during releases
**Security & Compliance**
Ensure applications comply with IT security, data protection, and audit standards
Manage application access, authentication, and role-based permissions
Support internal and external audits related to software usage and compliance
**Stakeholder Management**
Partner with Engineering, Design, IT Infrastructure, Security, Procurement, and Finance teams
Translate business requirements into application solutions
Provide regular reporting on application health, risks, and improvement plans
**Documentation & Knowledge Management**
Maintain application documentation, SOPs, architecture diagrams, and runbooks
Contribute to knowledge base and training material creation

Employment type
Full-time

Work arrangement
No