Tour Package Sales

Company Description
Grab That Trip is a travel company dedicated to creating memorable domestic and international experiences for modern explorers. The team designs thoughtfully curated holiday packages across India and worldwide, with a strong focus on comfort, convenience, and value. Whether it is a weekend escape, family vacation, honeymoon, or international tour, Grab That Trip aims to make planning simple and stress-free. The company prioritizes easy booking, transparent pricing, and personalized support at every step so travelers feel excited from the first interaction.
Role Description
This is a full-time, on-site Tour Package Sales role based in New Delhi.
The Tour Package Sales professional will engage with potential and existing customers to understand their travel preferences, recommend suitable domestic and international packages, and guide them through the booking process.
Day-to-day responsibilities include handling inquiries via phone, email, and walk-ins, preparing customized itineraries and quotations, and following up to close sales in line with company targets.
The role involves coordinating with operations and vendor partners to confirm bookings, ensuring accurate documentation, and maintaining up-to-date product knowledge on destinations, offers, and seasonal trends.
The individual will also contribute to customer relationship management, handle post-booking support, and share feedback that helps improve packages and services.
Qualifications
Candidates should possess strong Communication skills, including clear spoken and written interaction with diverse customers.
Candidates should possess Customer Service skills, with the ability to handle inquiries, resolve issues, and maintain a positive customer experience.
Candidates should possess Sales skills, including lead conversion, negotiation, and meeting revenue targets.
Knowledge of domestic and international destinations and basic understanding of travel industry practices (flights, hotels, visas) is beneficial.
Comfort with using CRM tools, booking platforms, and standard office software is preferred.
Prior experience in travel or hospitality sales is an advantage.
Minimum educational qualification of a bachelor’s degree in tourism, business, or a related field is preferred.
Ability to work on-site in New Delhi, with flexibility for weekend or holiday shifts based on business needs.

Work arrangement
No