IT Support/IT Operations Executive

Job Posting Title:
Hiring: IT Support / IT Operations Executive (On-Site in Noida)
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Job Summary:
We are looking for a reliable and skilled IT Person / IT Support Executive to manage, maintain, and troubleshoot our office hardware, software, network systems, and end-user support. You will be the first point of contact for all technical issues and ensure smooth daily IT operations for our team.
• Location: Noida, Uttar Pradesh (On-site)
• Employment Type: Full-Time
• Experience Required: [2–5 years]
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Key Responsibilities:
• End-User & Desktop Support: Provide first- and second-level technical support for Windows/macOS laptops, desktops, printers, and office software.
• Hardware & Software Setup: Install, configure, and upgrade operating systems, antivirus, office productivity suites (Microsoft 365 / Google Workspace), and company software.
• Network & Connectivity Management: Troubleshoot LAN/WAN issues, switches, basic firewall configurations, DNS, and DHCP.
• Asset & Inventory Management: Maintain an updated inventory of all IT assets (laptops, peripherals, software licenses).
• User Access & Security: Manage user accounts, email creation/deletion, Active Directory/Azure AD basics, and enforce basic cybersecurity and backup protocols.
• Vendor & Service Management: Coordinate with external ISPs, hardware vendors, or software support teams for escalations and repairs.
• Documentation: Maintain basic logs of IT service requests, issue resolutions, and system setups.
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Required Qualifications & Skills:
• Education: Bachelor’s degree in Computer Science, IT, BCA, B.Tech, or equivalent technical diploma.
• Experience: Hands-on experience in IT hardware/desktop support and network administration. (Minimum 2years)
• Technical Skills:
o Strong knowledge of Windows 10/11 and macOS troubleshooting.
o Familiarity with TCP/IP, DNS, DHCP, VPN, and Wi-Fi networks.
o Experience with Microsoft 365 / Google Workspace administration.
o Basic understanding of endpoint security, antivirus deployment, and data backup practices.
• Soft Skills: Good problem-solving mindset, patience, strong communication skills, and ability to handle urgent user requests on-site.
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How to Apply:
• Share your resume/CV at: hr_rec@techinterio.com
• Mention in the subject line: Application for IT Executive – [Your Name]
If you can share:
• The exact experience level you need (fresher, mid-level, or senior)
• Any specific software or tools (like AWS, ServiceNow, or Active Directory) your company uses
contact no.8076062869

Work arrangement
No