Live opening · Posted 2 days ago
The key details from the original listing.
Description supplied by the original job listing.
Greetings from Infosys BPM Ltd.,
Walk-in Drive for Retail Operations - Asset Protection(Central Alarm Control) in Bangalore.
Please walk-in for the interview on 23rd Oct. 2026 in Bangalore.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-255257
Interview details:
Interview Date: 23rd Oct. 2026
Interview Time: 10.00 AM to 12:30 PM IST
Interview Venue:
Infosys Limited, No. 40/P-41/P, Building #: 68, Gate #: 1 electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.
Landmark: In Between Sunik Industries and Tejas Networks.
Please find below Job Description for your reference:
Job Location: Bangalore
Qualification: Any Graduates - Full time Graduates
Experience: 2-4 Years
Notice Period: Immediate to 45 days
Shift Timings: Flexible for shifts(5 days WFO)
Job Level: 3A
Designation: Process Specialist
Note:
Candidates who are available in Bangalore only preferred for walk-In.
Ecommerce or Retail industry experience mandatory.
Key Activities / Deliverables:
Monitor centralized alarm systems in real time
Respond to and validate alarm triggers using video systems
Coordinate with emergency services as per protocols
Perform remote diagnostics and troubleshooting
Manage and track service tickets and escalations
Maintain system configurations and perform audits
Generate reports on alarms, response time, and trends
Triage fraud alerts and exception queues
Build case documentation and evidence
Collaborate with stakeholders for resolution
Generate reports and insights for senior leadership with focus on call for action
Carry out one-off analysis for investigations
Employee is expected to work in rotational shifts in 24/7 operations
Experience:
2-4 years in alarm monitoring/security operations
Should have experience in supporting alarm monitoring/security operations
Demonstrated experience in owning and running projects independently
Knowledge of retail/ fraud & loss prevention/ alarm monitoring and detection
2-4 years of total work experience. The experience should include: -
2 + years of experience in preferably Ecommerce or Retail industry
Skills:
Expertise in Incident response; escalations, alarm systems & video monitoring
Analytical decision-making;
Strong attention to detail, documentation and compliance experience
Leverage data to identify opportunity areas, derive insights and identify patterns.
Ability to effectively communicate business problems, solutions, & results
Proficient in Excel, PowerPoint
Advanced skills in Deep dive and Root cause analysis
Strong communication skills
Excellent oral & verbal skills in English to contact customers via. calls, & emails
Ability to work with stakeholders and bring a project to completion
Qualification: Bachelors degree or higher in Engineering/ Statistics / Mathematics / Economics / Operations Management / Computer Science/ Business Management / Commerce
Documents to Carry:
Carry 2 printouts your updated resume.
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team.
Work arrangement
No
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