Services Specialist

Job Description SummaryCome Join Our Software Integration Team!!
Our main activity consists in setting up GE Vernova software in different environments for internal and external customers, supporting project activities and providing expertise in tailoring the components based on requirements. We have a hybrid work environment as we work from home, the office and travel to customer sites as needed.
The integration engineer is a key member in all projects, being engaged throughout the full lifecycle (Development, Factory Acceptance Tests, Site Acceptance Tests, Cutover, Support).
Job Description
Role Summary
In this role, you will have end-to-end responsibility on the Software System Integration part of large and complex IT projects associated to the management of electrical grid Transmission, Distribution and Market to meet the schedule, cost and quality commitments.
Key responsibilities:
Software applications installation, configuration, and troubleshooting.
Software solutions customization.
Databases installation and configuration.
Systems implementation and performing the acceptance tests (on site, with the customer)
Integration Testing to identify the issues as solution configuration issue or product defects
Support the Design Team for AEMS/ADMS systems.
Qualifications / Requirements:
Engineer, master’s or bachelor’s degree from an accredited university or college. Experience minimum 0-2 years.
Ideal subjects: Computer Science, IT Networking, Software Integration and Deployment.
Basic knowledge of software systems integration, development, testing and commissioning.
Basic technical knowledge is expected in the following domains, ordered by priority:
Windows Server 2016/2019/2022 and/or RHEL 7/8 configuration and administration
Basic Knowledge of Software configuration and deployment management
Scripting development with any of the following: PowerShell/Perl/Python/batch/bash
Relational databases: SQLServer/Oracle
Troubleshooting skills
Fluent in English
Ability and willingness to travel
Desired Characteristics
Technically good performer who can integrate and test complex software systems to completion with a minimal supervision
Excellent communication skills (verbal and written)
Rigorous, methodical, well organized and self-disciplined
Take initiatives, good trouble-shooter and autonomous
Adaptability, reactivity and Availability
Ability to analyze complex topics and make a verbal/written synthesis
Ability and willingness to travel
Network & Links
Internal: Operations, Product Development, Tendering, and Maintenance & Support
External: Customers, Partners
Performance Measurement
On Time Delivery
Costs deviation + Committed budget (effort) deviation
Software Delivery Processes Compliance
Customer Satisfaction
In collaboration with Methods & Tools
Drive excellence in execution through continuous improvement and change management to implement competitiveness improvement initiatives (costs base reduction, lead time reduction, DevOps framework, productivity improvement, quality improvement…)
Monitor the efforts performance measurement indicators
In collaboration with Maintenance & Support
Ensure a smooth transfer to maintenance of ending projects through coordinated knowledge transfer.
Can be solicited to provide some back-end support to maintenance team as part of the maintenance contract
Customer Management
Comply and contribute to elaboration of relevant Quality Procedures, work instructions and Processes in Quality Management System
Report or resolve any process non-conformances in a timely manner
Health and Safety
Sets the example by demonstrating the proper acts and actively observes work conditions.
Routinely observes routines and behaviors of others and provides immediate feedback regarding unsafe behavior and celebrates achievements or safe behaviors.
Actively and routinely promotes the identification of hazards and near misses.
Additional Information
Relocation Assistance Provided: Yes