Senior Manager - Regional Finance- Revenue

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.
Senior Manager - Order to Cash (OTC)
Location - Mumbai
Role Purpose
As Senior Manager - Order to Cash (OTC) at Accelya, you will own the end-to-end Order-to-Cash process, driving operational excellence, cash flow optimization, compliance, and digital transformation across global finance operations. You will lead a skilled OTC team in India while partnering with stakeholders across Americas, EMEA, and APAC to deliver scalable and efficient OTC processes.
Duties & Responsibilities
Own the end-to-end OTC process architecture, covering order management, billing, collections, cash application, dispute management, and reconciliation
Define, implement, and govern OTC policies, procedures, controls, and best practices to ensure compliance and audit readiness across all regions
Lead, mentor, and develop a high-performing OTC team while managing matrix reporting relationships and influencing global OTC resources
Oversee SaaS and Professional Services billing operations, ensuring accuracy for complex deal structures including multi-element arrangements, usage-based billing, contract amendments, and multi-currency transactions
Partner with Revenue Accounting teams to ensure compliance with ASC 606 revenue recognition requirements and resolve complex billing matters
Drive collections strategies and working capital improvements to optimize cash flow and reduce Days Sales Outstanding (DSO)
Lead dispute resolution activities, including root cause analysis, credit memo management, customer escalations, and executive-level issue resolution
Collaborate with Sales, Customer Success, Finance, Revenue Operations, and Legal teams to streamline Order-to-Cash processes and improve customer experience
Drive OTC transformation initiatives by identifying automation opportunities and improving process efficiency through technology adoption
Act as the primary business stakeholder for ERP systems, CRM platforms, cash automation solutions, and OTC technology enhancements
Leverage AI-enabled tools and analytics to improve collections effectiveness, cash application accuracy, operational productivity, and decision-making
Own OTC KPI reporting including DSO, AR Aging, Collection Effectiveness Index (CEI), Bad Debt Reserves, Cash Forecast Accuracy, and Billing Accuracy metrics
Support month-end, quarter-end, and year-end close processes while providing performance insights and recommendations to senior finance leadership
Required Experience & Skills
10+ years of progressive experience in Finance Operations, Shared Services, or Order-to-Cash functions
Minimum 4+ years of experience in a people management or senior leadership role
Strong expertise across Order Management, Billing, Accounts Receivable, Collections, Cash Application, Dispute Management, and Reconciliations
Experience managing global OTC operations within matrix organizations across multiple geographies and time zones
Proven track record of delivering measurable improvements in DSO, collections performance, cash flow, process standardization, and operational efficiency
Strong understanding of ASC 606 revenue recognition principles and their impact on billing and OTC processes
Experience with ERP platforms (SAP, Oracle, NetSuite, Microsoft Dynamics, or similar) and CRM systems
Strong analytical skills with expertise in AR reporting, forecasting, financial metrics, and performance management
Excellent stakeholder management, communication, and leadership skills
CA, CPA, CMA, MBA (Finance), or equivalent Finance/Accounting qualification
Preferred Experience & Skills
Experience within SaaS, Software, Technology, or high-growth multinational organizations
Experience leading OTC automation and transformation programs using ERP, cash automation, and AI-driven finance solutions
Experience leveraging AI tools to improve collections effectiveness, cash application accuracy, forecasting, and operational productivity
Exposure to intelligent collections platforms, workflow automation technologies, and data-driven decision-making
Strong understanding of financial controls, audit requirements, and compliance frameworks
Demonstrated success driving process excellence, DSO reduction, cash flow optimization, and shared services transformation initiatives
Ability to influence cross-functional stakeholders and senior leaders across a global matrix organization
Experience working across Americas, EMEA, and APAC regions in a complex multinational environment
What do we offer?
An open culture with a creative and challenging opportunity to satisfy your intellectual needs
Flexible working hours
Smart working: office working environment
Work-life balance
An excellent, dynamic and multicultural environment to work in
About Accelya
Accelya is a leading global software provider to the airline industry, powering over 200 airlines with an open, modular software platform. Owned by Vista Equity Partners, we bring together 2,000+ employees across 10 global offices. We are proud partners of AWS and pioneers in NDC expertise. Find out more at www.accelya.com
What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

Work arrangement
Yes