Infrastructure Engineer III- Cisco Routing & Switching

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities
Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems running at scale, and ensures end to end monitoring of applications
Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
Upgrade end-of-life network hardware and software to supported versions
Configure and deploy new Cisco routers and switches in production environments
Implement new external third-party network connections and validate end-to-end connectivity
Update and maintain network documentation and topology diagrams using Microsoft Visio
Coordinate with departmental engineers to ensure adherence to guidelines and processes
Communicate clearly with internal stakeholders, external clients, and vendors
Troubleshoot network connectivity issues and drive incidents to resolution with ownership
Provide implementation and troubleshooting support aligned to APAC/EMEA working hours
Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
Demonstrates hands-on experience configuring Cisco routers and switches, including Cisco routers (8300, 4331, ASR 1002) and switches (Nexus 9k/7k/6k/3k, Catalyst 6500/3500)
Brings strong routing experience including BGP, BGP EVPN, EIGRP, OSPF, and MPLS
Has experience implementing and supporting GRE tunnels, IPsec, SSL VPN, and related connectivity solutions
Demonstrates proficiency with PBR, HSRP, DHCP, and other core network services and resiliency features
Applies a strong understanding of QoS/CoS and queuing (including priority queuing) for traffic performance
Demonstrates solid Layer 2 switching knowledge including VLANs, STP, and trunking
Shows competence in TCP/IP subnetting, with basic understanding of firewalls, tcpdump, and DNS, plus strong documentation skills including updating topology in Microsoft Visio
Possesses strong knowledge of one or more infrastructure disciplines (e.g., hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, performance assessments)
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred qualifications, capabilities, and skills
Hold a current CCNP certification
Support F5 technologies in enterprise network environments
Work with proxy technologies in secured corporate networks
Lead hardware/software refresh initiatives and complex change implementations
Mentor teammates and reinforce operational discipline around standards and processes
Automate repetitive network configuration or documentation tasks using scripting/tooling (e.g., Python, Ansible)