Learning & Development Specialist –(Retainer)

Role Overview
Support the end-to-end planning and program management of learning programs across instructor-led, virtual, blended and digital formats. The role combines program management, e-learning content development, stakeholder coordination and learning operations.
Overall Job Responsibilities
Support the learning team in planning and executing learning programs, learning journeys, workshops and capability-building initiatives.
Manage timelines, trackers, nominations, calendars, communications, logistics and follow-up across multiple programs.
Work with business, HRBPs, SMEs, facilitators, vendors and technology teams to gather requirements
Create, edit and maintain presentations, facilitator guides, participant material, job aids, microlearning and other L&D content.
Curate online learning material and content creation, enrolment, completion tracking, feedback and basic learning analytics.
Prepare program updates, dashboards and insights; recommend improvements to process and learner experience.
Support virtual and in-person sessions, learner communications and the adoption of relevant digital or AI-enabled learning tools.
Education And Experience
Bachelor's or Master’s degree in human resources or psychology, Communication, Business or a related discipline; relevant certification is preferred.
2-6 years of experience in L&D, training coordination, instructional design or a related role, with hands-on experience in content, program management and stakeholder coordination.
Knowledge And Skills
Strong program management, communication and follow-through skills.
Advanced PowerPoint and Excel skills, with the ability to create clear, polished and visually engaging content.
Strong stakeholder management, analytical and problem-solving skills with attention to detail.
Working knowledge of adult learning principles, instructional design and blended learning is an advantage
Personal Attributes
High learning agility and the ability to learn quickly in a fast-paced environment.
Ownership, initiative and the ability to manage multiple priorities independently.
Collaborative, adaptable and confident working with diverse stakeholders and ambiguous requirements.
Creative, learner-focused and committed to quality, integrity and confidentiality.
Role expectation: A hands-on L&D resource who can bring structure to programs, translate ideas into engaging content and work with multiple stakeholders to get the job done.
Please Note: This role is a Retainer role (On Third Party Payroll)

Work arrangement
No