Live opening · Posted 2 days ago
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Company Description Cloud Riverdale Pty Ltd is an Australian company specializing in implementation, integration, support, and training for Oracle Opera and Simphony Hospitality soltuions. The team includes technical, operational, and business professionals with extensive experience using technology to deliver strong business outcomes. The company focuses on client satisfaction by offering tailored, up-to-date technology solutions, expert advice, and continuous personalized support. Headquartered in Sydney, Cloud Riverdale serves diverse industry sectors and emphasizes robust platform architecture, rollout strategies, and high-quality customer experiences.
Specialisation: Oracle OPERA Cloud PMS
📍 Location: ANZ & India
About the Role
We are seeking an experienced Hospitality Systems Implementation Specialist with hands-on expertise in hotel technology implementations, particularly Oracle OPERA Cloud Property Management System (PMS) and Central Reservation Systems (CRS).
In this role, you will be responsible for system configuration, implementation, deployment, and go-live support, ensuring hotel technology platforms are configured to meet operational requirements and deliver a seamless experience for hotel teams.
If you have a strong background in hotel operations and hospitality technology, and enjoy working on system implementations and integrations, we would love to hear from you!
Key Responsibilities
System Implementation: Implement, configure, and deploy hotel technology solutions, including PMS and CRS platforms.
Oracle OPERA Cloud: Manage property configuration, system setup, user provisioning, operational workflows, and go-live activities.
CRS Configuration & Integration: Support reservation system integrations, including room rates, inventory, availability, and reservation flows.
Operational Readiness: Collaborate with hotel management and operational teams to ensure systems are ready for deployment and business operations.
Testing & Troubleshooting: Support system testing, issue resolution, and validation of end-to-end hotel workflows.
Training & Adoption: Assist with user training, knowledge transfer, and post-implementation support.
Go-Live Support: Provide hands-on assistance during deployment and stabilisation to ensure a smooth transition to the new system.
Required Skills & Experience
Hands-on experience implementing and configuring Oracle OPERA Cloud PMS.
Minimum 2 years of experience working with Property Management Systems (PMS).
Minimum 2 years of experience with Opera Reservation System or equivalent CRS platforms.
Experience with CRS solutions such as Oracle OPERA Cloud, SynXis, or similar platforms.
Understanding of hotel reservation workflows, room inventory, rate management, availability, and guest services.
Experience supporting system deployment, integration testing, user training, or hotel system go-live activities.
Strong communication, problem-solving, and stakeholder management skills.
Why Join Us?
Work on hospitality technology implementations and transformation projects.
Gain exposure to enterprise hotel systems and integration environments.
Collaborate with hospitality professionals and technology specialists.
Interested?
If you have hands-on experience with Oracle OPERA Cloud PMS, CRS platforms, and hospitality systems implementation, we would love to connect with you.
Apply now or send us your profile to discuss this opportunity.
Work arrangement
Hybrid
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