Analyst II, Compliance

Position Type
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Are you curious, motivated, and thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About The Team
The Credentialing Team plays a vital role in protecting the organization by conducting client due diligence, credentialing reviews, and verification activities for new and existing customers. We partner with stakeholders across the business to ensure compliance with regulatory and contractual requirements while supporting safe, efficient, and compliant client onboarding and ongoing relationship management.
What You Will Be Doing
Conduct credentialing reviews for Financial Institution (FI) and Non-Financial Institution (Non-FI) clients to ensure compliance with regulatory requirements, internal policies, and contractual obligations
Evaluate client documentation, perform due diligence reviews, and validate business legitimacy using internal systems, public records, and approved verification sources
Manage implementation, risk-based, and branch verification credentialing activities for new contracts, contract amendments, renewals, and new branch locations
Perform background checks and cross-reference information against various databases and official sources to identify potential compliance risks and ensure data integrity
Analyze credentialing requests, identify exceptions or risk indicators, and escalate complex cases to leadership when necessary
Maintain accurate case records, trackers, and supporting documentation while ensuring compliance with established service level agreements (SLAs) and quality standards
Partner with internal stakeholders including Contract Administration, Finance, Documentation Management, and Compliance teams to facilitate timely onboarding and re-credentialing activities
Monitor recurring credentialing requirements and support annual or periodic re-credentialing efforts to ensure client records remain current and compliant
Respond to credentialing-related inquiries through shared team mailboxes and provide professional support to internal and external customers
Contribute to process improvements, operational excellence initiatives, reporting activities, and audit readiness efforts that enhance the effectiveness of the compliance program
Assist in training and mentoring junior analysts by sharing subject matter expertise and promoting consistent execution of credentialing procedures
What You Bring
Bachelor's degree in Business, Finance, Compliance, Risk Management, or a related field
2-5 years of experience in Compliance, Credentialing, KYC, Client Onboarding, Risk Management, Audit, Financial Services, or a related operational function
Working knowledge of client due diligence, credentialing, customer onboarding, and compliance risk assessment principles
Experience reviewing and validating business documentation, legal agreements, licensing information, and organizational records
Strong analytical and investigative skills with the ability to identify inconsistencies, assess risk indicators, and make sound recommendations
Experience conducting research and verification activities using public records, official websites, databases, and internal systems
Excellent attention to detail with the ability to manage multiple cases simultaneously while maintaining high levels of accuracy and quality
Demonstrated ability to interpret policies, procedures, and regulatory requirements and apply them consistently to business scenarios
Strong organizational and time management skills with the ability to meet service level agreements (SLAs) and competing deadlines
Excellent written and verbal communication skills, including the ability to interact professionally with internal stakeholders and external clients
Proficiency in Microsoft Office applications, particularly Excel, Outlook, Word, and reporting tools
Ability to work independently, exercise professional judgment, and escalate complex or high-risk situations appropriately
Experience participating in process improvement initiatives, quality reviews, audits, or compliance monitoring activities
Strong collaboration skills with a proven ability to work effectively across cross-functional teams
What We Offer You
Competitive salary and comprehensive benefits package
Professional growth and advancement opportunities
Exposure to global compliance, risk, and credentialing operations
Continuous learning, certification, and development programs
Collaborative and inclusive team environment
Flexible work arrangements and wellbeing initiatives
Recognition programs that celebrate performance and contributions
Opportunity to make a meaningful impact in protecting the integrity of client onboarding and compliance processes
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Work arrangement
No