Director of Operations

Company Description Ashinaga Uganda is part of the global Ashinaga organization, which focuses on providing educational support and leadership development opportunities to young people facing socioeconomic challenges. The Uganda office collaborates with local and international partners to deliver programs that expand access to higher education and foster future leaders. The team works across borders to design and implement initiatives that are impactful, sustainable, and learner-centered. Joining Ashinaga Uganda offers the opportunity to contribute to mission-driven work that combines education, social impact, and international collaboration.
Role Description The Director of Operations is a full-time, remote role responsible for overseeing day-to-day operational functions and ensuring that Ashinaga Uganda’s programs run efficiently and effectively. This role leads the planning and implementation of operational strategies, manages workflows, and coordinates cross-functional activities to support program delivery and organizational growth. The Director of Operations supervises teams, sets performance expectations, and provides guidance to staff to maintain high-quality service to learners and partners. Daily responsibilities include monitoring budgets and resource allocation, analyzing operational data to inform decisions, optimizing processes, and addressing issues that may affect program outcomes. The role also involves collaborating with leadership on long-term planning, maintaining strong stakeholder relationships, and ensuring compliance with relevant policies and standards.
Qualifications
Candidates should possess strong Operations Management and process improvement skills to oversee daily activities and optimize organizational performance.
Candidates should possess advanced Analytical Skills and data-driven decision-making capabilities to monitor metrics and evaluate program effectiveness.
Candidates should possess Team Management and leadership skills to supervise staff, build collaborative working environments, and support professional development.
Candidates should possess Budgeting and financial management skills to plan, control, and report on operational expenditures and resources.
Candidates should possess Customer Service and stakeholder relations skills to maintain positive engagement with students, partners, and internal teams.
Relevant experience in nonprofit, education, or international development sectors is beneficial.
Strong written and verbal communication skills in English, with the ability to work effectively in a multicultural, remote setting.
A bachelor’s degree in Business Administration, Operations Management, Public Administration, or a related field; an advanced degree is an advantage.
Demonstrated ability to work independently, manage multiple priorities, and use digital tools for remote collaboration.

Work arrangement
Yes