Job ID #32279: Security Investigator, Corporate Security

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
Job ID #32279: Security Investigator, Corporate Security
Union: Non Union
Job Description ID #: 7908
Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-cityby 4:00 p.m. on October 28, 2026
Vacancy type: This posting is for an existing vacancy
Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
SUMMARY OF DUTIES
Reporting to the Corporate Security Specialist, Operations & Investigations, this position is responsible for ensuring effective day to day collection, analysis and records management of the Investigation and Records Management business line of the Corporate Security Office. The delivery of this business service line will be through audits, internal process reviews, benchmark research, investigations of matters where the Corporate Security Office is engaged and that requires an elevated review and analysis of its contents which may include staff and public based confidential information. The Investigator will be responsible for the overall delivery of their core business line programs through effective management that addresses reliability and efficiency of the services being provided to internal and external clients.
The Security Investigator will develop the Investigations and Records Management business line through the creation of service level standards, standard operating procedures, investigative process guidelines and will act as the Corporate Security Office investigative lead in partnership with local Police and internal City clients.
The Investigator will utilize and rely on a high level of professional business acumen and highly effective relationship building and communication skills. The Investigator will work in collaboration with highly focused project teams for planning and or response management events that will include leaders from Senior Leadership and staff from all City divisions.
Engages and support the data collection, intelligence analysis and provide subject matter expertise recommendations related to Threat Risk Assessments of properties and spaces owned and or occupied by the City of Hamilton as a subject matter expert.
This position will have regular access to sensitive, confidential and personal information related to the City, its daily business and associated risks.
GENERAL DUTIES (INCLUDING, BUT NOT LIMITED TO)
Maintains strong working knowledge of the applicable federal and provincial legislations related to the Investigation and Records Management business line, including the Criminal Code of Canada, Canadian Charter of Rights and Freedoms, Private Security and Investigative Services Act, Municipal Act and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). This position may be required to represent the City in judicial process through Superior and Provincial Offences court subpoenas.
Maintains strong working knowledge, including industry best practices, investigative and surveillance strategies and legal responsibilities. Respond to incidents, emergencies and or requests for assistance in accordance with this role and assigned responsibilities.
Supports parallel Corporate Security Office staff resources in the delivery of event planning, project management and delivery verification with operational resources, tools and best practices knowledge.
Provides leadership and guidance related to investigative actions, through factual based evidence collection and assessment to support internal business partners and in some cases 3rd party legal authorities. Act as the lead, and or support confidential and privileged investigations related to staff, contractors and members of the public related to criminal behaviour and City Bylaw and policy matters (i.e. Harassment, Violence, Hate policies).
Conducts business line specific performance audits and reviews to identify trends and service deficiencies and duplications and provide direction and recommendations to action redeployment and efficiency practices.
Represents and provide business line specific training and instructional support to Corporate Security Office stakeholders and clients related to safe office environments, incident management response and event analysis to provide mitigating recommendations for change.
Supports the development, enforcement and continued review of Corporate Security Office policies and standard operating procedures related to City wide programs.
Provides subject matter expertise and support for various plans and proposals involving environmental construction and refresh projects, including CPTED and safe work environment practices. Present complex concepts to stakeholders through reports and proposals demonstrating leadership in effective decision making and budget applications.
Controls and manage access to records and information created and stored by the Corporate Security Office through daily incident reports, confidential information collection and City electronic surveillance programs.
Collects and provide analytical support related to KPI information in the development of budget proposals and the distribution of operational service (human security capital) assignments. Provide regular reports of performance-based data to management for review and use in internal communications and external facing dashboard media portals.
Engages and participate in the application and continued development of the Corporate Security Office goals and objectives, while applying and adhering to the Divisional and Departmental business plans, and the City of Hamilton Strategic Plan and Priorities.
Liaises with City staff, community stakeholders, organizations and contractors in a productive and professional manner. Remain confident in your position and expertise, with compassion and courage. Act as a key source of contact for the Investigation and Records Management business line and provide strong leadership through guidance, advise and support during active incidents and post event analysis.
Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Engages and support the application of uniformed security guard services, policy enforcement, proactive service measures and provide subject matter expertise recommendations related to Threat Risk Assessments of properties and spaces owned and or occupied by the City of Hamilton as a subject matter expert.
Assists the Corporate Security Specialist with responding to and managing Corporate Security Office needs related to an emergency response incident. On a rotational basis, take on the role of On Call Corporate Security Office representative threat and risk advisor to determine next steps to mitigate risk during special and professional game events and in relation to serious security incidents.
Performs other duties as assigned, which are directly related to the major responsibilities of the job.
QUALIFICATIONS
Proven knowledge of Investigative Security Practices & Administration, Canadian Criminal Code, Canadian Charter of Rights and Freedoms and Provincial Offences law application normally acquired by obtaining a post-secondary education in Investigations, Business Administration, Municipal Government Administration, Sec

Employment type
Permanent, Full-Time

Work arrangement
Yes