OM Bank - Senior Legal Advisor Consumer & Product (Banking)

Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.
The role is responsible for end‑to‑end legal ownership of consumer‑facing matters within a newly formed bank. This includes drafting and maintaining all customer‑facing terms and disclosures, embedding legal support into product development, managing legal risk arising from marketing activity and promotions, and supporting operational legal matters in a lean legal environment.
The role requires a commercial, hands‑on legal advisor who can balance regulatory compliance, customer fairness and commercial delivery at pace.
KEY RESULT AREAS
Consumer‑Facing Terms & Customer Documentation
Draft, review and maintain:
Product‑specific Terms and Conditions
General banking terms and notices
Related customer disclosures
Ensure documents are:
Legally compliant
Written in clear, plain language
Defensible from a conduct and regulatory perspective
Own ongoing updates arising from legislative and regulatory change.
2. Product Development & Legal Risk Advisory
Act as a legal partner to product teams from ideation through launch.
Identify and articulate legal, regulatory and conduct risks in product design.
Provide practical risk‑mitigation strategies that enable delivery.
Support governance processes for product approvals.
3. Marketing, Promotions & Competitions
Review and advise on marketing material, customer communications and campaigns.
Advise on the structuring and execution of competitions, promotions and incentives.
Draft and approve competition rules and promotional terms.
Partner with Marketing, Compliance and Risk to ensure compliant innovation.
4. Litigation Support, Subpoenas & Legal Notices
Review and assess subpoenas, court documents and legal notices.
Determine response obligations and engagement strategy.
Coordinate with external counsel where required.
Ensure appropriate internal escalation and record‑keeping.
5. Regulatory Change & Jurisprudence Monitoring
Monitor material changes in:
Consumer and banking legislation
Regulatory standards and guidance
Relevant case law and emerging jurisprudence
Translate developments into clear, actionable guidance for the business.
Support proactive risk management and regulatory readiness.
6. Broader Legal Support (Lean Team Model)
Support broader commercial and operational legal matters as required, including:
Third‑party and technology agreements
Outsourcing and supplier arrangements
Contribute flexibly to team delivery during peak periods.
ROLE REQUIREMENTS
Admitted Attorney of the High Court of South Africa.
Strong experience (typically 5–10+ years) within:
Banking, financial services or consumer finance
Demonstrated experience:
Drafting customer‑facing terms and disclosures
Advising on consumer protection and credit regulation
Working closely with product and marketing teams
Sound working knowledge of:
NCA, CPA, TCF and related conduct requirements
Regulatory and compliance frameworks applicable to banks
In‑house experience in a regulated environment strongly preferred.
Key Competencies
Commercial judgement and pragmatism
Ability to operate with pace and ambiguity
Strong stakeholder engagement and influence
Ownership mindset in a lean operating model
Ability to translate legal complexity into business‑friendly guidance
Strong ethical grounding and customer‑first approach
Skills
Adaptive Thinking, Change Management, Client Management, Computer Literacy, Data Compilation, Executing Plans, Legal Practices, Managerial Accounting, Numerical Aptitude, Oral Communications, Policies & Procedures, Presenting Solutions, Professional Presentation, Servant Leadership, Writing
Competencies
Builds Effective TeamsBusiness InsightCollaboratesCommunicates EffectivelyEnsures AccountabilityInstills TrustManages AmbiguityManages Complexity
Education
Bachelors Degree (B)
Closing Date
19 October 2026 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
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