Live opening · Posted 2 days ago
At a glance
The key details from the original listing.
About the role
Description supplied by the original job listing.
You will support the successful preparation and coordination of new products, features, and capabilities through effective cross-functional coordination, stakeholder management, and operational planning.
You excel at bringing clarity to complex initiatives, proactively identifying risks and dependencies, supporting stakeholder alignment, and coordinating execution against agreed launch plans.
You are a natural communicator, critical thinker, and problem solver who can navigate ambiguity and ensure the team is equipped for successful product adoption and operational readiness work effectively within a complex environment and support teams in achieving product adoption and operational readiness.
You will report to the Head of Product Operations.
What you will do:
You will coordinate and help execute the product launch process across assigned products, features, and capabilities, identifying opportunities for improvement
Coordinate launch planning activities, working with relevant stakeholders to define and track milestones, dependencies, risks, and deliverables
Coordinate cross-functional launch readiness reviews, track agreed actions, and follow up with participating teams
You will monitor launch progress, Maintain launch documentation and final deliverables repositories, identify potential blockers, and work with relevant partners to address or escalate issues that may impact launch success
You will partner with Product Management, Delivery, Support, Sales, Marketing, Customer Success, Enablement, and Operations teams to identify and complete readiness requirements
Identify risks, dependencies, process gaps, and operational challenges, and support the development and tracking of mitigation actions
Build relationships with key stakeholders and cross-functional teams to support agreement, transparency, and collaboration
You will be an important coordination point for teams involved in assigned launch and readiness activities
Use data, stakeholder feedback, and lessons learned to recommend improvements to operational efficiency and scalability
Use appropriate AI capabilities and tools, where suitable, to support efficient delivery and execution of launch activities
What you will bring:
3+ years of experience in Product Operations, Program Management, Business Operations, Product Management, or related fields in the software industry, involved in developing or releasing new products
Experience coordinating cross-functional initiatives from planning through execution
Familiarity with product lifecycle management and go-to-market processes
Good commercial awareness and an understanding of business cases supporting new product or proposition initiatives
We consider as an advantage if you also have:
Good insight into software product development processes, including Waterfall and Agile methodologies
Familiarity with AI-enabled tools and their application to operational processes
Qualifications:
Product Lifecycle
Stakeholder Management
Project Management
Risk Management
Employment type
Full-time
Work arrangement
Hybrid
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