Trade Support - Analyst

Join JPMorganChase and be at the forefront of optimizing our trading operations. The Stock Borrow/Loan (SBL) desk is part of the Prime Finance organization and supports a broad set of equity finance trade structures, including short coverage, financing, conduit lending, dividend yield enhancement, and longer-term structured solutions. To enable these activities, SBL borrows securities from counterparties across multiple jurisdictions and manages the operational flow of positions through relevant legal entities to the appropriate risk entity.
As a Stock Borrow/Loan Middle Office Analyst within JPMorganChase, you will be play a pivotal role in facilitating and controlling the end-to-end lifecycle of Equity Borrow/Loan activity in North America. You will partner closely with Front Office, clients, and external counterparties to ensure timely trade processing, accurate collateral management, effective exception resolution, and adherence to regulatory and internal control requirements. Your core responsibilities include regulatory reporting support, client onboarding coordination, collateral (cash and securities) management, reconciliations, and oversight of trade lifecycle-related cash flows and breaks.
Job responsibilities
Perform daily collateral and exposure monitoring, ensuring appropriate margining and timely calls/returns.
Support end-to-end processing for equity borrow/loan transactions, including settlements, rate changes, corporate action impacts, and lifecycle events.
Investigate and resolve trade exceptions, breaks, and cash/stock discrepancies; maintain strong ownership of key reconciliations and controls.
Act as a day-to-day point of contact for Front Office, clients, and external counterparties; escalate issues appropriately and proactively.
Support regulatory reporting and ongoing control obligations, ensuring accurate, complete, and timely deliverables.
Partner with KYC, Legal, Credit, and internal stakeholders to support new and incremental client onboarding and maintenance activities.
Produce daily/weekly metrics for key risk indicators (KRIs) and performance measures; provide clear updates to management.
Identify opportunities to improve controls, reduce operational risk, and increase efficiency through standardization and use of digital/automation tools.
Required qualifications, capabilities and skills
Strong attention to detail with a high degree of accuracy in numeric and process-driven work
Clear, professional communication skills with the ability to build effective relationships across diverse internal and external partners
Ability to prioritize and deliver under tight deadlines in a fast-paced environment
Strong analytical and problem-solving skills, including root-cause analysis for breaks/exceptions
Collaborative, team-oriented mindset with accountability and a proactive approach to issue ownership
An understanding of how Operations/Middle Office partners with trading, risk, legal, credit, and controls functions
Demonstrated commitment to operating within policies, controls, regulatory requirements, and escalation protocols
Proficiency in Microsoft Excel, comfort with data analytics and operational tooling (or strong willingness to learn)
Preferred qualifications, capabilities and skills
Previous experience in Finance industry (operations roles) is preferred
Availability to work from 8am to 6pm, with certain days going until 7pm based on daily volumes.