Manager, District Asset Protection (Philadelphia, PA)

Job Description:
At Abercrombie & Fitch, quality is in our roots and we’re on a mission to honor this rich heritage. With an unwavering focus on our customer, we strive every day to deliver a unique and welcoming experience, whether in our stores or online. Our three global brands, Abercrombie & Fitch, abercrombie kids and Hollister Co., are the embodiment of our passion for incredible product. At the heart of it all is our amazing 500-acre campus, nestled just outside of Columbus, Ohio. With an open work space, inspiring views, and even a place to gather as a team around the fire pit, our Home Office fosters a diverse and inclusive culture that consistently seeks the input of our associates and focuses on the future. We are looking for leaders, visionaries, and creatives who are willing to roll up their sleeves and write the next chapter in our brand’s legacy.
This role is based out of Philadelphia, PA and will be supporting stores in the surrounding areas.
What Will You Be Doing?
Execute Asset Protection initiatives in assigned district (20-30 stores) and implement shortage reduction programs in high shrink location(s)
Partner with local store management and corresponding District Managers to meet strategic asset protection objectives
Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers
Manage AP audit and training program in assigned stores
Strong command of business metric analysis and shrink correlations
Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance, and customer service
Optimize inventory accuracy through effective execution of physical inventories, store transfer monitoring, and OMNI compliance
Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance
Efficiently recruit, hire, and train Asset Protection Agents and Investigators at times
Ensure accuracy and compliance of direct reports (APA/API) through Asset Protection initiatives
Train new Agents and Investigators and ensure compliance with shoplifting apprehension policies
Participate in coordinated blitz efforts alongside ORC and other AP Team Members (may require overnight travel)
Participate in store associate training regarding approved Asset Protection procedures and workshops
Participate in scheduled conference calls and in store engagement to ensure operational compliance and policy comprehension
Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols
Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty
Conduct investigations and interviews for inventory, cash loss, and violations of policy
Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement
Complete special projects as assigned by the Regional Manager of Asset Protection
What Do You Need To Bring?
4-year degree preferred
4 or more years of experience in the Asset Protection field including supervisory role
Strong communication and interpersonal skills, fluent in English and local language (where appropriate)
Demonstrated ability to lead teams remotely
Confident and able to talk in front of groups
Effective at fostering strong business partnerships
Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
Ability to work nights, evenings, and weekends appropriate to retail business needs
Must pass a comprehensive background investigation
Must be Wicklander - Zulawski trained in interviewing
Working knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis)
Benefits & Perks
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Incentive bonus program
Annual companywide review process
Flexible spending accounts
Medical, dental and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid time off and one paid volunteer day per year, allowing you to give back to your community
Seven associate wellness half days per year
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU!
Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&F Co. by visiting our corporate website here.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.