Ocean Import Specialist

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
SUMMARY:
The Ocean Import Specialist is responsible for managing ocean import shipments, ensuring high-quality service that meets or exceeds customer expectations. This role involves providing effective solutions, adhering to company policies, and ensuring full compliance with relevant laws, regulations, and industry best practices.
ESSENTIAL FUNCTIONS:
Receive and track customer bookings and orders, sending shipping instructions overseas per customer specifications or established SOPs.
Notify customers of shipment arrivals, applicable charges, and any delays, including Customs or Exam holds.
Ensure highest level of data quality by processing the shipment accurately.
Manage exceptions with relevant parties and provide updates to customers.
Provide accurate job costing forecast – Ensure all payables, receivables and accruals are set and properly managed per company rules and guidelines.·
Work with vendors and overseas offices to dispute any incorrect payables at the earliest opportunity to maintain accurate accounting.·
Bill/Invoice each file to the respective customers paying close attention to payment terms for the responsible party.·
Collect any COD monies owed before arranging delivery to the customer.·
Dispatch freight for delivery, maintaining communication with trucker throughout delivery.·
Confirm POD for each shipment and updating our system with POD information.
QUALIFICATIONS:
Minimum 3 years’ experience in Ocean imports or combination of education and expertise required
Excellent organizational skills
Excellent written and verbal skills
Strong computer skills including Microsoft Office suite
Detail oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently
Knowledge of US customs laws, practices and procedures
Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others
Able to interact positively and effectively with co-workers, subordinates and supervisors
EDUCATION AND EXPERIENCE:
High School Diploma or GED required
Minimum 3 years’ experience in Ocean imports or combination of education and expertise required
Cargowise (C1) experience is preferred
Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred
Knowledge of First Port of Arrival (FPOA) entry processes is preferred
FDA experience preferred
Knowledge of Importer Security Filing (ISF) preferred
Good working knowledge of OGA transactions preferred
ENVIRONMENT:
100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position’s responsibilities.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.
ADDITIONAL:
The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
Management retains discretion to add or change duties of this position at any time.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.