Analyst, Human Resources Data

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Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01
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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC
Job Posting Title:
Analyst, Human Resources Data
Job Description Summary:
The Human Resources (HR) Data Analyst serves as the subject matter expert for HR data, system configuration (specifically Workday), benefits administration, and HR analytics. This role ensures data integrity across HR modules, building complex reports and queries, managing data integrations, and ensuring compliance with regulatory and institutional guidelines.
Beyond system maintenance, the HR Data Analyst transforms workforce data into reliable reporting, analysis, and decision support for Human Resources and College leadership. The position supports HR data governance and quality; develops reports, dashboards, metrics, and workforce insights; fulfills recurring institutional and regulatory reporting needs; and partners with HR functional leaders, the HCM Systems Analyst, Information Technology, Finance/Budget, Institutional Effectiveness, and other stakeholders to ensure workforce data are accurate, secure, consistent, and useful.
Working in tandem with a peer analyst, this position focuses on benefits while cross-training across broader HR operations to ensure seamless coverage and joint problem-solving across all Workday modules and workforce reporting.
Job Description:
Supervision Received and Exercised
Operates under the direct supervision of the department manager or designated supervisor. The role does not typically include supervisory responsibilities but may provide guidance to junior staff or new hires as part of onboarding and training processes. The position is expected to work independently on routine tasks while seeking direction for more complex assignments. Analysts are responsible for managing their own workload and deadlines, ensuring all tasks are completed accurately and efficiently. Role requires collaboration with other team members and stakeholders to achieve department goals.
Competency Expectations
Identify, analyze, and recommend solutions for various college processes and initiatives.
Perform complex analytical and technical work.
Analyze opportunities and develop opportunity assessments (hypothesis) based on stakeholder needs, alternative & peer analysis, research, and best practices to provide recommendations and define desired outcomes.
Perform strategic research; analyze and interpret data; create customized reporting formats for requested reports; may conduct stakeholder needs analysis, identify instructional goals and objectives, and create training models appropriate for a given project and audience.
Description of Duties and Tasks
Data Analytics, Querying, & Reporting
Develop, maintain, and execute simple to complex queries, Workday custom reports, and system extracts to analyze HR, benefits, and payroll data.
Produce functional HR reports using advanced Excel functions (pivot tables, lookup functions, data validation) to analyze trends, audit records, and support leadership decisions.
Gather, audit, and compile HR data to fulfill open record requests, annual surveys, ad hoc surveys, and regulatory requirements.
Coordinate and manage the SACSCOC process for faculty credentialing, licensing, and compliance reporting, communicating directly with academic administrators regarding findings and analysis.
Workday Systems Administration
Configure and maintain Workday benefit, absence, compensation, and core HR modules, ensuring plan rules alignment and system efficiency.
Prepare, validate, and execute Enterprise Interface Builder (EIB) uploads for demographic, benefit, and compensation updates. Manage and troubleshoot data integration files across systems.
Collaborate with IT, Payroll, and external technical vendors to diagnose system issues, test software updates/patches, and implement system enhancements.
Document HR workflows, audit system performance, and write Standard Operating Procedures (SOPs) to ensure continuous improvement and data accuracy.
Benefits, Absence, & Payroll Auditing
Administer and validate employee benefit and leave plan eligibility; process daily benefit changes and audit deductions across HCM and payroll systems.
Audit leave balances, retroactive adjustments, and payroll-related benefit discrepancies; partner with Payroll to resolve data variances promptly.
Process the annual roll of employee benefits.
Support annual open enrollment activities and new hire onboarding, providing technical and functional systems guidance.
Compensation Administration & Regulatory Compliance
Process the annual roll of employee salaries for each fiscal year, incorporating market adjustments, salary scale updates, annual board approved increases, and position reclassifications.
Prepare annual ERS salary files, 1095-C ACA data reporting, IPEDS, and other mandated state/federal filings to ensure compliance.
Stakeholder Support & Training
Serve as a technical lead for HR systems, researching complex employee inquiries, reviewing transaction histories, and resolving configuration issues.
Develop and deliver training to staff and administrators on HCM workflows, systems procedures, benefits processes, and policy changes.
Job Requirements
Knowledge:
Possess strong knowledge of best practices and principles behind setting, measuring, and refining KBRs and KPIs across a variety of business use cases.
Apply analytical and problem-solving solutions and breakdown complex technical issues into measurable actions.
Methods of documenting and tracking policies and procedures.
Knowledge of all client configurations and when needing to dive into details.
Understand computer hardware, network administration and software applications hosted or locally installed.
Demonstrate proficient computer literacy and willingness to learn additional computer application software.
Apply customer service techniques and practices.
Develop training materials and delivery of training in a multicultural staff.
Solve technical problems involving integrated operating systems and hardware platforms.
Skills:
Utilize problem-solving, critical thinking, and analytical skills.
Establish and maintain effective working relationships with a broad range of users that are both technical and non-technical.
Ensure availability, dependability, and reliability of assigned applications.
Excellent oral and written communication skills.
Maintain confidentiality of work-related information and materials.
Effectively use interpersonal and communications skills including tact and diplomacy.
Effectively use organizational and planning skills with attention to detail and follow-through.
Use a variety of spreadsheets, word processing, database, and presentation software with emphasis on statistical charts, tables, and graphs.
Minimum Qualifications
Education:
Bachelor’s degree.
Four (4) years of related work experience or an Associate’s degree plus two