Quality Control Technician I

It's fun to work in a company where people truly believe in what they are doing!
The primary responsibility of this role, Instrument QC Technician 1, is for routine testing of Neogen Food Safety instrumentation to ensure compliance with specified performance standards. Neogen has a broad range of products that provide our customers with effective food safety solutions. They will also assist with equipment evaluations and provide feedback on product issues to technical support teams.
The primary responsibility of this role, Instrument QC Technician I, is for routine testing of Neogen Food Safety instrumentation to ensure compliance with specified performance standards. Neogen has a broad range of products that provide our customers with effective food safety solutions. They will also assist with equipment evaluations and provide feedback on product issues to technical support teams.
Prepares installation and test validation procedures/protocols to ensure product is manufactured in accordance with appropriate regulatory agency validation requirements, internal company standards and current industry practices. Compiles and analyzes validation data, prepares reports and makes recommendations for changes and/or improvements. May also investigate and troubleshoot problems and determine solutions. Maintains validation documentation and files.
Compensation: The anticipated hourly pay range for this position is $26.00–$28.00 per hour, with starting pay determined by the candidate’s qualifications, relevant experience, skills, and the scope of the role.
Essential Duties and Responsibilities:
Performs routine testing on testing equipment to ensure they meet quality standards
Performs calibration of instrumentation
Ensures quality product is returned to customers after repairs
Compiles detailed quality paperwork
Ensures that Neogen CRM and ERP system entries for Instrumentation department repairs are properly updated and cases are closed in timely manner
Participates in brainstorming sessions to streamline routine activities/troubleshoot manufacturing and QC issues
Adheres to GLP/ISO guidelines in daily activities
Other duties as may be assigned by Manager
Skills and Competencies:
Technical Skills: Able to attain working understanding of instrumentation function and how it affects reagent performance.
Language Skills: Ability to read and interpret documents such as safety rules, work instructions, Standard Operating Procedures, and other procedural documents in English. Ability to write routine reports and correspondence and to speak effectively in front of team members and in front of other general group meetings.
Computer Skills: To perform this job successfully, an individual must have a solid knowledge of computers and OS systems as well as the ability to communicate electronically effectively. Experience with ERP and CRM systems and Microsoft Office Suite are preferred.
Mathematical Skills: Ability to perform routine mathematical operations including some basic statistical analysis (percentage, averages, etc.). Understanding of metric system and metric to English conversions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Cultural Savvy - Demonstrates and lives One Neogen Pillars of Trust; Openness, Honesty, Respect, Credibility and Service through all actions, behaviors, and communication. Consistently embodies Pillars and fosters a culture and environment of trust.
Planning/Organizing – Prioritizes and plans work activities; can utilize time efficiently; develops realistic action plans and does follow up as needed.
Professionalism – Approaches others in a tactful manner; reacts well under pressure/stress; treats others with respect and consideration regardless of status or position; accepts responsibility for own actions.
Teamwork – Balances team and individual responsibilities; exhibits objective and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.
Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Education and Experience
Minimum HS diploma, associate degree in computer/electronics/QC-related fields preferred.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to stand; walk and sit. The employee must occasionally lift and/or move up to 30 pounds.
Why Neogen
At Neogen we believe that taking care of our employees allows them to do their best work. When you join our team, you'll enjoy competitive benefits and the opportunity to make a meaningful difference every day.
Benefits include:
Benefits starting on Day One – Medical, dental, and vision coverage begin on your first day of employment.
401(k) with company match – Invest in your future with retirement savings and company contributions.
Paid Time Off (PTO) – Enjoy generous paid time off so you can rest, recharge, and spend time with those who matter most.
Career Growth Opportunities – We are committed to promoting from within and providing the tools, training, and support to help you grow your career.
Meaningful Work – Be part of a team whose work has a real impact on our customers, communities, and the world around us.
Collaborative Culture – Join a team that values innovation, respect, teamwork, and continuous improvement.
Interested? We’d Like to Hear From You.
If this role sounds like a place where your skills and experience could make an impact, we encourage you to apply. You may have experience that does not fit neatly into every line of a job description. What matters most is whether you can successfully perform the core responsibilities of the role and are interested in contributing to the work ahead.
Equal Opportunity & Accommodation
Neogen is an Equal Opportunity Employer and provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment is contingent upon successful completion of applicable pre-employment requirements and verification of identity and authorization to work in the United States.
Come build your future with us while making a difference every day.
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Come Be Part Of A Mission that Matters!
From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.