Oxbow Server/Bartender

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
Oxbow Bar & Grill Bartender will be responsible for ensuring exceptional service to all guests that are consistent and continually in accordance with the Luminary Hotel & Co. service standards and standards of Mainsail Lodging & Development. Oxbow Bar & Grill Bartenders will also be responsible for making alcoholic and non-alcoholic beverages by the recipe and delivering high quality food and drinks in a clean and friendly environment.
Essential Functions
General knowledge of cocktail crafting and mixology fundamentals
Curate guests’ bar experience by making recommendations
Knowledge of all beverages to include liquors, wines, and beers
Serve guests in an efficient courteous manner following the proper steps of service
Knowledge of proper cocktail making, as trained by Oxbow Bar & Grill
Have necessary tools to run the shift such as pen, corkscrew, bar tools, etc.
Ability to pair wines with meals
Understanding that the bar serves full food & drink menu and must be prepared to serve full coursed and/or shared meals to guests
Light food running when applicable, ability to carry plates that may be warm or hot
Knowledge of all menu items to include prep time, preparations, sauces, allergies, and accompaniments
Collect and process payment for food and beverages served
Follow standard TIPS practices to ensure safe and responsible serving of alcohol
Be aware of any specials, soups, drinks, and any items that are running low
Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time of any issues that may affect the guest experience
Follow appropriate cash handling procedures as established by Accounting, and must be able to explain shortages and overages
Maintain a clean and orderly bar area
Clean glasses, utensils, coolers, and bar equipment
Perform other duties as management requests to service our guests.
Qualification Standards
Education & Experience
High School diploma or higher
Previous hospitality experience required
Minimum 2-year bartending experience in high volume bar or restaurant preferable in the Southwest, Florida area
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to use technology e.g. tablets, iPads
Physical Demands
Ability to lift 20 pounds or more
Ability to sit or stand for extended periods of time
Ability to communicate clearly
Corrected vision to normal range
Ability to work long hours as needed
Mental Demands
Make sound judgments quickly
Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction, and provide direction to others
Manage differing personalities within the office, the hotel, and the community
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high pressure situations
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be always aware that it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.