Inside Sales Executive

Company Description Westford Education is a trusted education consultancy focused on helping students build successful academic and professional careers. The organization specializes in admission support and career placement across reputed universities and institutions. It offers guidance for a wide range of programs, including nursing, pharmacy, physiotherapy, management, technology, IT, paramedical, language courses, and various undergraduate and postgraduate degrees. With a student-centered approach, Westford Education simplifies the admission process and supports learners in selecting the right program. The team is committed to providing clear information, personalized counseling, and reliable support throughout the academic journey.
Role Description The Inside Sales Executive role is a full-time, on-site position based in Patna. The role involves handling inquiries from prospective students and families, explaining academic programs and admission processes, and following up on leads to convert them into enrollments. The Inside Sales Executive will manage incoming and outgoing calls, maintain lead databases, and coordinate with counseling and admissions teams to ensure smooth onboarding. Daily tasks include generating and qualifying leads, conducting needs-based discussions, providing accurate information about courses and universities, and meeting individual and team sales targets. The role also requires maintaining high standards of customer service, preparing basic reports, and contributing to the improvement of outreach and conversion strategies.
Qualifications
Candidates should possess strong Inside Sales and Sales skills, with the ability to meet targets and drive admissions conversions.
Candidates should possess effective Lead Generation skills, including identifying prospects, qualifying inquiries, and maintaining organized lead records.
Candidates should possess excellent Communication skills, including clear verbal and written communication and active listening abilities.
Candidates should possess solid Customer Service skills, with a focus on building trust, resolving queries, and providing a positive experience to students and families.
Relevant experience in education consulting, counseling, or sales in service industries is beneficial.
Ability to work on-site in Patna, manage multiple inquiries, and use basic CRM or spreadsheet tools efficiently.
Minimum of a bachelor’s degree in any discipline; business, marketing, or education-related qualifications are an advantage.
Strong interpersonal skills, goal-oriented mindset, and willingness to learn about academic programs and admission processes.

Work arrangement
No